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Recent content by SunnyWindyCape
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Avaya One X Agent Ringer not playing through PC Speaker
Tried the Plantronics Spoke. Applied the settings. No luck.- SunnyWindyCape
- Post #8
- Forum: Avaya: CM/Aura (Definity)
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Avaya One X Agent Ringer not playing through PC Speaker
The sound works either through the headset or through the external speakers. This is quite normal behaviour when using a headset or earphones, but the overide ("Play ringing through the internal PC Speakers") in the Agent Software is trying to route JUST the ringer through the speakers, but failing.- SunnyWindyCape
- Post #5
- Forum: Avaya: CM/Aura (Definity)
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Avaya One X Agent Ringer not playing through PC Speaker
The PC speakers are perfect. If I unplug the headphone jack the speakers work. The ringer and voice come through the external speakers.- SunnyWindyCape
- Post #3
- Forum: Avaya: CM/Aura (Definity)
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Avaya One X Agent Ringer not playing through PC Speaker
Hi, Hoping someone can help. We're running Avaya One X Agent 2.5 on Win 7. We can't get the ringer to ring on the PC's external speaker. Instead, along with voice, it rings through on the headsets. We have "ticked" the Agent Preferences, Audio, "Play ringing through the internal PC Speakers"...- SunnyWindyCape
- Thread
- Replies: 8
- Forum: Avaya: CM/Aura (Definity)
