Recent content by StoneColdphoneman

I'm trying to setup script to capture file and then push it to my PC I got most of the script to work, the only issue that I’m having is TIME. I start my script at 02:00:00 it runs until 23:59:50 --- this works fine When I start my script at 02:00:00 and I’m trying to run it till 01:00:00...

If you are MICS person meridian is like day and night. A: walk away from this job because you will not learn this system over night. B: get a sub contractor to help you out.

I have Solo T1 CSU and I don’t see anything in the book about KEEP ALIVE.

Yes DISL XX

I have 5 PRI’s for incoming traffic and here’s the problem: PRI 1 with primary DCH this PRI is taking calls PRI 2 with secondary DCH this loop is disabled for testing PRI 3 this loop is disabled for testing PRI 4 this loop is disabled for testing PRI 5 all channels...

There is no easy way out, you will have to check each script and make sure that everything is writing correctly. If you looking for someone in this forum to point you right to the problem with out looking at the call flow and the scripts you are wasting TIME.

You need to look at the call flow from the start to the end. ACD to CDN CDN to scripts Script it self Agent profile and make sure that all agents have right skillet assigned.

You use NRS to connect both sites, and you will need Sig server at each location.

You would have to point each ext to Cp play the greeting and then re-point it back to the phone. Its pain in the @ss but possible.

Open Handset setting editor, then loud profile and check what is under Ring volume if it’s 0 change it to 7 or what ever you want and that should do it.

Press headset ans see if you get dial tone, and you dont need to add anything to CLS

REQ new TYPE aut CUST 0 SPWD password is 0000 CODE 123 or what ever you want SARC CLAS 1 or what ever the clas is CODE

REQ new TYPE aut CUST 0 SPWD CODE 123 or what ever you want SARC CLAS 1 or what ever the clas is CODE

Go to LD 88

Adjust time If you are looking for script that automatically starts at any time you want and executes any script here it is. This script will connect and adjust time in your PBX. First you need to create .bat file, here’s the example. cd \ cd \PROGRA~1\Symantec\PROCOM~1\PROGRAMS\ PW5.EXE...