Recent content by steveh888

I am not sure what they did or didn't do right since I am not familiar with Oracle, or perhaps they did it on purpose, but as you already know, the CALLDETAIL synonym/table is visible under MS Access but not SQL Server. What I did was I created a blank DB on my SQL Server, select Import Data...

You can do it easily as an attachment if that's acceptable. You just schedule the report, change the Publish in Format option to HTML standard, To Destination to MAPI, and then choose the people from the address book. I actually prefer PDF since it preservs the report format better, however...

Sorry, forgot to include reply to the original question of Aspect EWT. You can pull CON194 from Aspect's eServices, but basically, they don't even recommend using their EWT to speak back to the caller. Like Moebius01, I haven't found one that's truly accurate, and all these vendors claim their...

I had the same discussion with the Pres. of VHT. I was quite impressed with him since the Sales rep wasn't able to explain to me the details. He reached out to all of their consultants yet no one was available for a quick conf call, then he called Mark, whom I later found out was the President...