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Recent content by Steve911
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SCCS Reports - Interval Change
Trying to change the default Interval time period in SCCS reports from 15 minutes to 1 hour. Any thoughts? I may just be looking too close/too hard so apologies if this is a 'duh' question but I can't find an answer so far. If there is no way, anyone have a Crystal formula to crunch the...- Steve911
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- Forum: Nortel: Symposium call center solutions
