Recent content by stemanc

its is possible DES RADBRK TN 204 0 01 00 VIRTUAL TYPE 1220 CDEN 8D CTYP XDLC CUST 0 NUID NHTN CFG_ZONE 203 CUR_ZONE 203 ERL 0 ECL 0 FDN 1999 TGAR 1 LDN NO NCOS 5 SGRP 0 RNPG 0 SCI 0 SSU 0010 LNRS 16 XLST SCPW 3000 SFLT NO CAC_MFC 0 CLS TLD FBD WTA LPR MTD FNA HTA TDD HFA CRPA...

thank you hats what i've been saying but other people are saying different.

Hi all can a IP 1220 phone be programmed for use with ACD (ability to login to the phone with CCMS pin number) some people are telling me yes and some are saying no. is it just a case of build the phone with a ACD and SCR key as usual ? if so is the build type a 1220 ? we normally use 1140...

yes CC6, we are accessing directly on the CCMA server, tried adding the CCMS on separeate CCMA server aswell but still the same, tried reboot of CCMS and re starting RTD Ice service but no joy

Has anyone seen this message before and may know whats causing it Error: Unable to save the users skillsets.-2147155972:An unexpected error occurred in the Client. Please contact your Technical Support Prime if the problem persists. [-4]:IceUsers.Users.1 tried accessing the CCMS server from...

Can some help me find a full list of the RTD multicast ports i can find the ones on the SCCS but not on the SWC the only one i can find is 7050, is there a file listing them all

Where do you find the Multicast ports starting with a 7 is there a file on the web client like on the SCCS or is the range listed above the same on all servers

Thanks alot found it. mute up down up down up mute 9 Release

Hi Could someone please remind me how to reset a Ip phone can remember the combination of keys that you need to press. Thanks

Works a treat thanks alot.

yes i had to rebuild mine when i replaced 2616 with 3904 the diplays don't show anything and key layout was slightly different. do a search for M3900 series Meridian Digital tlephones and download the PDF...

I've been asked to see if it's possible to transfer a customer to a third party but rather than the customer hearing the music on hold whilst the call connects, the line stays open allowing the agent and the 1st customer to talk whilst the call connects to the third party. The only thing i can...

When I re-enable the the DCH it comes up fine for a few minutes but then I get DCH 15 OMSG RESTART REF 00000000 CH 0 TOD 13:31:19 TYPE: ALL CHANNEL And then the errors start repeating

thanks Any clues on where to start looking? DCH is a bit of new territory for me. Thanks

I've got an option 61 and it keeps firing out the output below. Anyone know what it means? DCH000 .stat mon DCH MON ON DCH 012 : MSGI - DSBL MSGO - DSBL DCH 015 : MSGI - DSBL MSGO - DSBL DCH 016 : MSGI - DSBL MSGO - DSBL (UIPE) DCH 017 : MSGI - DSBL MSGO - DSBL (UIPE) DCH 027 : MSGI -...