Recent content by spunkysus

You have to create an End User profile in the Call Manager and add user to the group for access into the Call Manager. For Unity you will need to create a user profile and give user a COS that supports MAC's

First copy an existing CIPC set in the Call Manager that works> Put in the name and leave the MAC/Device Name empty and do not hit save. Second, minimize that screen and install the CIPC software on that PC (We have a 4 node system 1pub 3 sub) we run the TFTP on Publishe and 1 subsciber. So I...

Have not worked on Avaya for some years now; but can't you do add intercom next and input the extensions you want to add ? Also may try add intercom group next.Like I mentioned it has been at leat 6 years since I touched an Avaya

If you already have a load for the 7962 ,all you have to do is build a 7962 template,you cannot copy a 42 for 62 because of button difference.

Save the recorded fileas.wav and go to the Call Handler via url not remote desktop and under profile and or greeting ;click the drop down box on the recorder and select paste from file.I would also do a copy from as well to ensure you have a copy of it if you need to revert.After you have paste...

Do you have another exact same board in your cabinet? If so try and swap the boards and see if issue foll the board.If problem follows the board to the slot you placed it in and not were you placed the replacement,then it sound like maybe a board issue.If problem stays in the original slot then...

Previous posted: within the Audix; Do a change auto att routin ;go to the routing table and insert incoming number "B" and day and night mail box will be "A"

If you are asking for this on a long term basis you can program the cisco Unity subscriber to have an alternate extension, like if you wanted extension A to recieve voicemail for ext.B you will need to add extension B as an alternate extension on Subscriber A. Also you cannot create a mailbox...

It sounds like it may be a codec issue, have you verified your device pool and regions ?

I know this sounds odd,but wanted to share this crazy find as well; When i log into the GUI Adm,I will go to the Serviceability tab and click on tools and open/close one of the tabs and go back to Administration and funny thing happens ,I never get logged out,the session stays up all day. CUCM 7.1.2

If you are using Audix: You may also can create in MM: "within the Audix; Do a change auto att routing ;go to the routing table and insert incoming number "5000" and day and night mail box will be "4631"

We use the Savi 700 Series

Call Pickup allows you to pick up incoming calls within your own group. When you activate Call Pickup, it automatically dials the calls group number associated with the line you selected on your phone. If there is a call coming in on another telephone number in that same group, the call...

On the DN page I beleive there is a check mark under Line 1 you will need to remove the check mark on each DN on that device to not log missed calls.

Go to User management then end user and find that specific user and change the extension on their profile.Should update within 30 minutes or so.