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Recent content by soor
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Need to add an IVR for employment verification
Thank you for your input Jason, I would like to know the specific steps that would allow me to perform a database lookup of employees. I would then like to have Avaya readback their names from the Oracle db view. Could you provide me with more information on how to do this? Thanks again. -Sam- soor
- Post #9
- Forum: Avaya: IP Office
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Need to add an IVR for employment verification
Thank you for your response. That sounds like what I'm looking for. I went ahead and performed these steps. I created a user with a username 'VerifyEmp' in Avaya Management console. I then went into the VMPro client to attempt to connect the 'verifyemp' to a call list action. At this point I...- soor
- Post #5
- Forum: Avaya: IP Office
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Need to add an IVR for employment verification
Thank you for your response. Well, we have the need whereby some of our clients, for security reasons, want to verify that an employee on their premises is working for us. The system would have the capability to tell the caller whether an employee is actually working for us or not (using their...- soor
- Post #3
- Forum: Avaya: IP Office
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Need to add an IVR for employment verification
Hello All, We are currently using Avaya IP office for our office phones. I would like to add an IVR to verify employment when someone calls during after hours. Any ideas on how to do this? Thank you. -Sam- soor
- Thread
- Replies: 8
- Forum: Avaya: IP Office
