Recent content by soonerincali

Thanks. Now, I wonder why the regular analog phones, that don't use speaker functionality, are having the same issues.

Customer has a Magix R4, 412,024,016,016,800gs/ls/id,merlin msg,016. From time to time, when customer dials a random number(there is no certain matching pattern), the system dials a different number. It happens only with analog phones, but mostly with their polycom. All TTR's (48)have been...

I installed an ipflex and the fax/credit card machines wouldn't work as well. ATT "said" that they changed the protocol from g.729 to g.711 and the fax/credit card machines worked fine after that.

Thanks for the info. Those are my thoughts as well dexman.

Does anyone know if a Merlin Mail R3 will work with a Merlin Magix R4. I assume it would, just need the t/r ports for the MM.

That's the road i was headed down...thanks

I'm not quite sure how to do that. Doesn't the overflow have to be a calling group? I tried to put the overflow scenerio on the workbench to forward to an extension, but it wouldn't take it.

I have a customer with magix 2.2, avaya messaging. They have a calling group that plays an announcement 1, queues up calls, plays moh, then plays announcement 2 that gives them the option to hold or press # to opt out. The opt out currently transfers to an AA that instructs callers to press...

Checked the ip address of the pc running manager and verified that ip address in the ipo, took care of it. Much Thanks

Any idea why the daylight savings didn't occur on this release. Doesn't it follow the time of the pc? PC time is right, ipo is 1 hour ahead. Rebooted ipo, and pc, no change. Thanks

Although they swore up and down that they are a 5ess switch, att custom, changing my switch type to dms-100 took care of it. Go figure. Thanks for the responses.

they brought down the d and i i rebooted, still nothing. Cant call in on did's can't dial out.

reboot completely...or just busy and release the board?

Hello all...I've read the threads regarding pri's...telepacific...and such. This pri was working fine three days ago, now it's not. Made Telepacific change their protocol to att custom and we are still getting the pri service time out code 7001 and pri service state inconsistant error. What the...

Just upgraded to 4.0.10. When I hit 9, 3 seconds or so go by before I hear secondary dial tone. No Call Forward or DND is on. I can still go ahead enter the number after I hit 9, though. If I wait the 3 seconds before I here the dial tone, it's too late, it will time out. What up wit dat?