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Recent content by sloopy

  1. sloopy

    SNMP on AIX 5.1 Grrrrr... Whats the deal?

    We just migrated from Compaq Alpha DS20 to a new P615 running AIX 5.1. We were also using Solarwinds to monitor the previous machine and now we can't see anything other than link status on the new system. I called Solarwinds and they told me that the AIX box needed to support RFC 1514...
  2. sloopy

    Routing a call in Symposium 4.2 via the "Route Call" intrinsic

    When dialing the ACD-DN I get the (Octel) voicemail as expected. Next I changed the NCFW field in the ACD-DN to say my extension and then dialed the ACD-DN, it goes to my DN and then to voicemail as expected. Although when I route the call to the same ACD-DN in my symposium script I get a...
  3. sloopy

    Routing a call in Symposium 4.2 via the "Route Call" intrinsic

    As the NTP (Symposium Call Center Server Scripting Guide) suggests use the following syntax: ROUTE CALL <dn> where <dn> is the directory number to which you want the call routed. This can be any dialable number such as an ACD-DN or a personal DN. When trying to route to an ACD-DN with the...

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