Recent content by skara

Its a Definity csi running v11 software.

Maybe, as these settings are what I am using on a system we have in Moscow now!

TRUNK GROUP Group Number: 1 Group Type: isdn CDR Reports: y Group Name: two-way COR: 1 TN: 1 TAC: 800 Direction: two-way Outgoing Display? n Carrier Medium: PRI/BRI Dial Access? n Busy Threshold...

Try changing the TN entry to 4 on the VDN form

Hi get the guys in the uk to assign a FAC for Refresh Terminal Parameters. Connect the phones and them from another phone dial the fac followed by the extension of the new phone.

In ASA use add login xx (we use sa) In the service level field type messaging. To connect add a new switch in ASA, use the S8300 IP address and port 23.

You need to use the command "change inc-call-handling-trmt trunk-group x

Log into cms and click on tools, system setup, select data storage allocation and click ok. You can change the number of agent trace records in here.

I had the same situation a few monhs ago, it was resolved by rebooting the lsp and the main server.

We had the same problem and escalated the fault to Avaya. They resolved this issue with a software patch.

I have IP phones Unregistering from my S8300 randomly, I have looked at the system logs on the web interface and it shows the phones unregistering and a reason code. Does anyone know where I can get an explanation of what these reason codes mean?

In the vector where you will have route-to number xxxx, make sure you put with cov Y if unconditionally. This will ake the call follow the cover path of the new extension.

Thanks for the reply, I have checked this and the correct information is in the main server and the LSP.

Here is the situation, I have a S8300/G700 in the main location and 3 G700/S8300 LSP gateways in 3 other countries. When translations are saved each night they are only saving to 2 of the LSP's and when I try and force a save translations to the failing LSP I get an error saying "cannot access...

Hi For IP agent we have stations set as type 606a1 and the rest of the set up for the station is like softphone.