Recent content by Simplysmith

Hi Has anyone had an issue with incomming caller ID information being passed to the CDR? I have all other options working. Currently using PRI so caller ID on the sets are not an issue. Thanks,

Thanks, Morrack. I know that is true and the case here, however getting a telco to admit it is another issue :-) I have since had the PRI programming changed to NI1 and have programmed it to operate as DMS100 on the 406 Unit.

here is the latest trace screen, I have now been told that NI2 here in Canada (All-Stream Carrier formally AT&T) does not support calling name on a NI-2 configuration. I am having the PRI programmed for DMS-100 hopefully that will solve this issue. 78126442mS CMLineTx: v=1 CMSetup...

I have been informed by the carrier that calling name is being delivered. I will look at the logs again. This one has been a uphill battle from the start. I just added another bit of the monitor results here as well in case anyone in here can help crack the case! :-) 80705mS CMCallEvt...

What trace option should I be looking at? I have tried various options, however I don't see informaton that relates to the incomming CLID. I have pasted a sample of what im tracing. Line: type=NoLine 0 Call: PhoneModel TelephonyHandler Invoke PM TelephonyHandler...

I have a IP 403 with a NI2 pri from At&T. I get incomming number display however I do not get any incomming name display The telco has said it is on, However I have not been able to prove what the problem is. Anyone have any information that can help

Is there a installation guide missing for the connection of a EU24 to the 52XX phones running R 3.0? I cannot get the 24 module to work under that config, it does work on a 24XX.

Hi I have just repaired my 46xx settings file to correctly dial the 4 digit ext from the call log without dialing the 9, however I cannot get the system to drop the 1 + Area code for a outside call in the log. What am I missing?

Hi all, I have a trouble im currently working on where 2 analog cards have decided they are not working as the should. I have done system resets, I have reseated the cards and have the same errors. I have attached the logs. anyone with any insight on why im getting this issue would be...

Hi, Has anyone configured the CCC software package to generate and automatically email reports? I am having problems finding any docs on this application

Digital12188 your correct. After taking a look at the operations on site. the manager had ben left open for hours. causing of course everything to change after a merge. Thanks!

anyone with any insight on why my passwords do not save for users every few hours they default to # im running 2.1.24

Go it working ! Thanks.

Hi, I need to build a transfer point for a emergency mailbox allowing the caller to dial 0 to connect to the offsite call center. Any suggestions on the best way to acomplish this

Just upgraded my system to 2.1.24 and have been having problems with *17 I now need to use *17* to access vmail any ideas why this has happanend?