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Recent content by SimonMaslen

  1. SimonMaslen

    Auto attendant out of hours voicemail

    Hi, I don't have the option Menu Record on the AA. I only have: Blind Transfer DialByNumber Normal Transfer Not Defined Replay Greeting Transfer to Autoattendant
  2. SimonMaslen

    Auto attendant out of hours voicemail

    Thank you very much. I will give that try now. Didn't think about that.
  3. SimonMaslen

    Auto attendant out of hours voicemail

    Hi, I have just purchased and installed the embedded vm card for my IP406V2. I have configured 2 AA's as follows: Press 1 for Sales - goes to huntgroup Press 2 for support - goes to AA 2 where you are presented with 5 further options. If it is out of hours, when someone presses 1 for sales...
  4. SimonMaslen

    TAPI Device Name

    Hi, Yes, I have configured it in control panel. I just need to know the device name to put into my external application. It is Sage CRM MME (web based CRM system)
  5. SimonMaslen

    TAPI Device Name

    Hi, I have an IP Office 406 and need to configure an external program to use the IP Office TAPI driver. The tapi driver is installed but the application asks me to enter the 'Telephony Device Name'. Does anyone know what this is? When I had an alchemy argent branch system the device name was...
  6. SimonMaslen

    Phone Manager slow to respond

    Hi, We are using an IP Office 406 phone system. Firmware V4.0(5) Also have an analogue pots 16v2 running firmware version 6.0(5) I have tried installing and using every version of phone manager LITE and all of them seem to experience slow problems when trying to put people on/off park. e.g...
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