Recent content by sibelius1234

Hi all, Here is our issue. We have an Avaya IP 500 V4.1.12. We have 10 softphone users with all the licences available. For the moment, no one works fine. The remote user can ping the IP Office but unfortunately, the TAPI layer and the Softphone doesn't see the IP Office by the browser. When...

Hi all, It still doesn't work after a long week-end of work and test ... Help would be greatly appreciated. Kind regards

Thanks TomMills,We've got the latest version Thanks helper 111, all seems correct but we still have the problem. I don't think it would be a problem if the IP route in the IP Office was not good because the first part of the job is to build correctly the tunnel and the make works the phone...

Hi all, Here is our issue. We are doing our job on an IP Office 406 V2 V4.1.1201 and a Netgear FVS338. (we use Generic PSK but we have the same issue in Juniper XAuth with PSK) We have read the Technical Tip of Avaya for that bur unfortunatly, it doesn't work. We've got no problem with IKE...

Hi all, We have just tried to connect a remote IP Phone to an IP Office 406 V2 behind a Netgear FVS338 this morning. We had the same issue but that doesn't mean our solution will fix yours but we expect so. It was just the IKE ID which was fvx_remote instead of fvx_remote.com (discovered by...

Thanks for all. All is OK right now. We have just tested on another IP 500 and it works fine ...

Thanks for your help. I have had a look in the trace of an incoming call and I am surprized that the number which is seeking is 1660@xx.xx.xx.xx where xx.xx.xx.xx is the public IP address

SIP URI in the SIP trunk form : URI local : Use authentication name Contacter : Use authentication name Afficher le nom : Use authentication name Inscription : Primaire Groupe entrant : 170 Groupe sortant 170 Appels maximum par canal : 10 SIP URI in the User form : Nothing in the User Form...

Hi all, We have an issue with incoming calls with SIP lines. No problem for outgoing calls. When we try to call someone on the IP Office 500, there is a message which say that the IP Phone systems doesn't find the station. For example, there is a line like 1660*xx.xx.xx.xx (our operator send the...