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Recent content by seacat7

  1. seacat7

    Nortel Call Recording

    Station side taps. They are on each digital set. Alos can moniter any IP sets which at this time I do not have any IP sets in Contact Center
  2. seacat7

    Nortel Call Recording

    Yes POS/ID and Ext (key 3) ast set as 0 3. I am trying a reboot agian today and will post the out come. I would like to speak with someone that has the same config.Thanks
  3. seacat7

    Nortel Call Recording

    I have done my reboot.This is a new phone I added to the 21st port on the TDM side of call recording. Still am unable to record. The agent information is still the same I use a test ID which works from existing sets. I have licences for 20 users at one time. When I first started at this site...
  4. seacat7

    Nortel Call Recording

    Thanks I will try a reboot next was trying to hold off from doing that but will give it a try.
  5. seacat7

    Mer Mail to call pilot tree help

    I have done serval of these and never found a great way. I would just use procom and capture each page. The best thing I found was to get both systems up and running and do one menu at a time. I also would would use a phone and conference both systems to copy the recording. That was on a system...
  6. seacat7

    Nortel Call Recording

    I have nortel call recording server also a QM server. All is working ok. However I need to make agent set changes. I understand how contact center aquires the agent and so does call recording. I do know how to de-aquire from both systems. What my problem is how does call recording re-aquire the...
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