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Recent content by sarness

  1. sarness

    Changing business status remotely

    Thank you curlycord for your insight, I'm not trying to make it complicated as it does need to be as simple as possible. It would be nice if there was a fifth option that could be played not related to a time in the greeting table. I would much rather have the option of having the business be...
  2. sarness

    Changing business status remotely

    Thanks all for the help, I think Dwpoole is on the right track, it is a little goofy as your basically time shifting the greetings, but it would work nonetheless. Just to try it out I may set the non business start hour as the same as the morning hour. I'm thinking the morning hour time will...
  3. sarness

    Changing business status remotely

    Hmm, maybe I'm confused, wouldn't be the first time. The Greeting Table has 4 time slots, Morning, Afternoon, Evening and Non Business. My documentation doesn't say you can leave the time blank and not have it do anything. As it stands now they are open at 8am and close at 5pm, they only use...
  4. sarness

    Call pilot historical call data

    You can log into the callpilot through a web browser and there is a view log option on the left side. be patient though as it can take a while to pull it up on screen if there is a lot of activity in it. Steven
  5. sarness

    Changing business status remotely

    Thanks for the idea Curlycord, but I don't think it will be what they are looking for. ie. if they record a weather closing message for non-business hours, then someone calling in will get that message instead of it saying that they are closed. It's possible to make it appear one minute before...
  6. sarness

    Changing business status remotely

    Hi all, back at it again, I have a customer that wants to change the status of their business remotely. The book I have says to "refer to the CallPilot Reference Guide" well, I looked in the CallPilot Reference Guide and it doesn't mention it at all. No worries though as I figured it out by...
  7. sarness

    Caller ID and other Q's

    I checked all the setting for the caller id and don't see anything that would stop it from showing up. I'm thinking it has something to do with the line itself when it's directed to that dn privately. I'll be doing that hunt group this week, I've never seen a system that said that the...
  8. sarness

    Caller ID and other Q's

    Hello all, new guy with a question of course, Nortel Norstar MICS6.1 Incoming lines on T1, callpilot 150/mini rel 02 0003 I have an odd problem with an extension not getting Caller ID. The extension in question answers a dedicated number, someone before me had the AA answer the call and go to...
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