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Recent content by saravn

  1. saravn

    Wrong time on 7960's

    Most of my phones fixed themselves when I reset them. Give it a try! SaraVN Cisco Unified Call Manager 4.2 Cisco Unity Connection 1.2 Blackberry Enterprise Server 4.1
  2. saravn

    Receptionist too quiet when paging.

    Does anyone have any ideas how I can handle this? We most people in our office page, everyone can hear them, but when the receptionist pages, she is very quiet and hard to hear. Because everyone else is quite loud when they page, I don't want to turn the speaker volume up. Our receptionist is a...
  3. saravn

    Caller ID Name

    I know this might be an obvious question, but have you verified that the CO is sending Name and Number? Calls coming to our "A" location to our LD and Local PRI's are sent with Name and Number ID... Calls coming to our "B" location LD and Local PRI's are only being sent with number ID. This...
  4. saravn

    BB: Wirelessly Sync'ing Address Book

    Jestar15, Yes, actually that's the place where I can turn it on. And when it's turn on there, I get an error from Intellisync that it can't sync the address book via MS Outlook because it's set up for wireless sync. I still don't get an option for wireless sync'ing. Good point though... an...
  5. saravn

    BB: Wirelessly Sync'ing Address Book

    I have been able to get our Blackberries to sync wirelessly with our email and calendars, but I cannot get it to work on the address book. Has anyone been able to get it working? I know that many of our BlackBerries give us the option, but I don't have the option in the BlackBerry Desktop...
  6. saravn

    Creating a new position

    Ahh... The big red bus theory... That's what we always called it at my last job. If I stepped out in the street and got hit by the big red bus today, what would you do? It's always a good question to ask the people in charge. AND it basically happened at this job where we had a person that did...
  7. saravn

    How can a user block outgoing CallerID?

    I have a user that asked me how to block our company name from appearing when she makes certain calls. Does anyone know how to do this, or where I should look to see what she needs to dial to do that? We are trying to send out individual callerID via call manager, but it doesn't always work...
  8. saravn

    CCM Reporting

    Actually, we originally had both 9911 and 911 send calls to 911 but because of the accidental calls we now only allow 9911 to go to 911 and we are still having the problem. I know there are ways I can block the calls and require a code or special prompt, but I don't want to do that in case of a...
  9. saravn

    CCM Reporting

    Billberge, Are you still having problems with users calling 911? We are having the same problem, but the reports in the CDR seem inaccurate. I figured the callers accidentally hit the wrong buttons or something, but then they would have made another call immediately after...and I'm not seeing...
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