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Recent content by samclarke666

  1. samclarke666

    Removing a number from the 3300

    Maintenance Logs - All Maintenance Logs - Error Maintenance Logs - Info Maintenance Logs - Warning This is what i have in the admin console.
  2. samclarke666

    Removing a number from the 3300

    Lou, do you mean in the admin, or from the phones?
  3. samclarke666

    Removing a number from the 3300

    Lou - I don't have a single line assignment, and it's deleted from Multiline, or so i think! It's also not in the tel Dir. Wireman: there's nothing related to 115, or 101 in system speed calls. Thanks guys
  4. samclarke666

    Removing a number from the 3300

    Hi wireman, that may be possible, i'm afraid my terminology is probably wrong, as i said, phone systems are really not my forte and we've been totally left in the lurch here! Appreciate your help so far. Lou - Completely deleting it will be fine, I wouldn't have an issue if that was done - how...
  5. samclarke666

    Removing a number from the 3300

    The DDI in question is 101, so what you're saying is the 115 number is linked to 101, as that was the last key set i deleted, i went through from 105 down to 101 to make sure it wasnt ringing anyone elses phone and when i deleted 115 from 101 (sue) extension it still just rings hers..
  6. samclarke666

    Removing a number from the 3300

    Hi wireman, slightly unsure what you mean. Our personal DDIs are 101, 102, 103 ect. Sam
  7. samclarke666

    Removing a number from the 3300

    Hi Lou, Under call reroute assignment, when i click on 115 i get this: *see attached*http://dl.dropbox.com/u/632671/Untitled-1.jpg
  8. samclarke666

    Removing a number from the 3300

    i THINK It's idsn, although i'm not 100% sure... How would i go about deleting the set? I have gone into multi line set key assignment, and i've found 115 and deleted it from every user, although when i call the number it goes through to one of the ladies phones and rings as if someone is...
  9. samclarke666

    Removing a number from the 3300

    Yes, in a way, but there is no connection between company 1 and 2, company 2 just had the 115 number advertised so people rung in on that number and skipped the auto attendant. We just need to remove that number from service all together
  10. samclarke666

    Removing a number from the 3300

    Hi loopylou, basically the number here is (for example) 01462 xxx100, which rings our main number, which then splits off into sales/tech/accounts. our direct lines are 101, 102, 103 ect, but the second company the number was 115 at the end, i don't think it's it's own line, just an exention of...
  11. samclarke666

    Removing a number from the 3300

    Hi all, Apologies in advance, i am a novice on phone systems, but we've been left in the lurch by our IT guy and have some loose ends. We have a 3300 system here. Up until recently we had 2 companies in our office, the main company has 3 lines, sales, tech support ect, which is staying but...
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