Recent content by rwicks

I tried to program CNDD with DNDA and I rcv SCH3607, "SCH3607 - Dialed Name Display cannot exist if CNDA is not configured". ISS: MAIN CAB VERSION 2111 RELEASE 25 ISSUE 40 B +

Called dials xxx.xxx.9109. DNIS 9109 is built as a Phantom DN to get me into Call Pilot. Once in Call Pilot, from a Menu the caller chooses an option that Call transfers out to a CDN 6109 (Not under control of Symposium, future use). DFDN 6802 is used Caller gets sent to the agent (using a 2216)...

CLS: TDD CNDA DNDA AGT What else would you like to know.

I am experiencing an issue where the CPND is not showing up on my M2216 displays. DNIS 9107 Name D_Tech Support Q 8000 Name Q_Tech Support I dial in using a DID (9107) it gets forwarded to Call Pilot and from CP choosing an option it gets call transfered out to a Q (Q_Tech Support). When...

Thank you

These are superloops that need to be moved. LD 25 does not talk about SL.

I have a major project, where I have to move all of my Fiber Remotes into the same Network/Groups. I was wondering if there is away to move all data from one NG to another NG and if so in what overlay? I appreciate any support.

I appreciate your response. Thank you

Could someone help me by providing me with the package number(s) needed and the procedures for setting up NR reason codes on a Nortel OPT81C with Symposium? I appreciate the support

It stopped the CTD users from dialing anything that was accessable using the ACOD, such as Pag and calling a remote site. Before Calling PBX B from A, PBXDialTone+ACOD+5 DIGITEXTENSION = Completed call After Calling PBX B from A, PBXDialTone+ACOD after pressing the next digit we get reorder.

On my Meridian we allow users with CTD class of service to dial an access code "XX" and then dial a 5 digit extension. When I built IDC data in LD 49 all CTD uers could no longer dial digits after the access code. How can I fix this issue, without removing the IDC data table?

The system is not logging out the users after X amount of time and is causing a conflict of overlays. We do no thave pkg 131 so LOUT is not the issue. We are using Milti User and I tried setting it to NO and then changing it to YES and that did not help. Any ideas what runs in the background...

We have an OPT61C 23.55. No Patches Our issue is, when calling into an anlaog port connected to a fax machine the port either takes 23 seconds to disconnect or just goes into lockout. It only happenes with a fax not a single line set. Replaced card, moved to another port on another card same...

I had changed the CLID prompt to NO before I asked the question and I still get the extension number with six zereos. ex 3208000000. I appreciate your help.

The customer wants no CLID sent out to the vendor. I have removed the CLID table but when looking at the dch messages I am still seeing the ext# with six zero's. Where do I go to stop it from being sent out from the PBX? Example. DCH 9 UIPE_OMSG CC_SETUP_REQ REF 00000017 CH 9 23 TOD...