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Recent content by RW111

  1. RW111

    CCR customer reporting

    Hope someone can help I have a customer that has designed a number of his own reports for CCR and they would like to slightly modify an existing Avaya report and publish. They are capable of designing reports from scratch but to save time they would like to modify an Avaya one and publish. Do...
  2. RW111

    IP Office Secure Connection

    Thanks for info guys and comments on SIP registration. Can anyone comment on if they have used certificates plse when administering IPO? Thanks
  3. RW111

    IP Office Secure Connection

    Thanks for the input and I am well aware of the dangers of opening up Firewalls for SIP registration etc, which is why im after any recommendations on providing a flexible secure solution for users with lots of different types of endpoint hardware/software. When you refer "to rock solid...
  4. RW111

    IP Office Secure Connection

    Thanks for the reply, however I think there are more options than just VPN.We are maintain 100's of IP and would be interested on hearing a few different ideas on the above matters. but once again thanks for replying
  5. RW111

    IP Office Secure Connection

    Just wondering how far you guys go to make IPO secure for administration, SIP trunk & SIP/h323 endpoint registration. Is any one using certificates and if so can anyone explain step by step as to how use them on IPO? As far as I can see, a certificate identifies the system to a connecting...
  6. RW111

    Visual Voice and Hunt Group Mailbox Access

    On old IP Office DT System, visual voice would allow access to any Hunt groups messages in Source Numbers and also use on screen prompts to listen, save, etc. Is there any way to do this on IPO V4 DS system for Hunt Group calls. Thanks in advance
  7. RW111

    IP500 Time Problem

    Haven't tried a default yet. Am going to site on Monday but I suspect faulty hardware.
  8. RW111

    IP500 Time Problem

    Yes. that what seems strange. Seems to pick the time up but then the clock in the system just runs dead slow until it is updated again.
  9. RW111

    IP500 Time Problem

    Time server is set as VM PC which is running at the correct speed. Have also tried disabling time server updates using 0.0.0.1 but still get the same issue. Could it be a hardware issue with the internal clock?
  10. RW111

    IP500 Time Problem

    Having a strange issue on IP500 4.0 (7), where clock in the system seems to be running slow. Have done some investigaton and it seems that the IP Office is elapsing 1 min in its time for every 8 real-time minutes. Anyone come across this before?
  11. RW111

    3.2.54 406 V1 not assigning an IP address on ISDN dial in

    Just upgraded an IP Office 406 V1 to 3.2.54. All working well, but have discovered that when I dial in remotely the system is not assigning IP address even though it is set to "dialIn". Programming all ok. Just wondered if anyone else is in a position to be able test if you have the problem...
  12. RW111

    Security Settings on IP Office 3.2

    Can anyone please let me know what the username/password to log onto the Security Settings. I have tried Administrator/Administrator and cannot log on
  13. RW111

    Stop logging off after

    Is there any way of stopping hot desk extenions from logging off after a system reboot? Thanks
  14. RW111

    DT handsets stop ringing

    Hadn't checked this so thanks, but just looked and no duplicates
  15. RW111

    DT handsets stop ringing

    Any one experiencing problems with DT handsets on IP403 ( 2.1.44 )that stop ringing. The call is presented, phone manager pops, but no audible ringing. Had this on two sites now. Ringer settings are still in short codes. Reboots do not resolve. Phones and cables tested swapped. Does anyone get...

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