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Recent content by Runako

  1. Runako

    BCM 400 R4 with BCM 50 r3

    Thanks everyone for help
  2. Runako

    BCM 400 R4 with BCM 50 r3

    To add to the post can you even centralize to the call center between sites. Thanks,
  3. Runako

    BCM 4.0 callpilot manager

    You may what to check your java and make sure its 1.5 or lower. Hope that helps...
  4. Runako

    BCM 400 R4 with BCM 50 r3

    Does any one know if we can centralize a call center with MCDN but not the voicemail? Heres what they would like to do: Keep there voicemail on site B (BCM50), but login to the skillset at site A (BCM400) Thanks
  5. Runako

    Backup and Restore

    I don’t think so because your serial number will change, you may be better off doing an upgrade to 4.1
  6. Runako

    MICS 7.1XC

    Is anyone aware of there being any gliches with this software? Thanks,
  7. Runako

    DISA on Analog Trunks

    You can try creating a DISA DN, and make it a path on your CCR tree.
  8. Runako

    SIP on BCM 50 r3

    Give that extention the right to use BlocB Hope that helps
  9. Runako

    How to reject call?

    You can change your forword on busy to your VM port, but it will send all calls to your voicmail when your the phone. Hope this helps.
  10. Runako

    BCM50 v3.0

    Rewire the line so line 4 is now at line 1. That is the way nortel has always worked.
  11. Runako

    trouble loggin into new bcm 400 rel 4.0 with element manager

    Make sure your using Java 1.5 or lower.
  12. Runako

    Max distance on a BCM 4.0

    1000 ft.
  13. Runako

    BCM 50 Lan Coonection

    You can make sure your DHCP is off under: Data Service> DHCP Server> General Settings. Hope this helps
  14. Runako

    Intelligent Contact Center statistics

    That is correct you can run realtime or reports Hope that helped
  15. Runako

    Norstar Voice Mail CCR return to operator

    You can try using the voicemail DN as your Attn: under Feature 982
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