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Recent content by rspringer

  1. rspringer

    Release 8.0(18) Virtual essential eddition license

    Thanks guys, worked like a charm!!
  2. rspringer

    Release 8.0(18) Virtual essential eddition license

    Thank You, I will try that.
  3. rspringer

    Release 8.0(18) Virtual essential eddition license

    Just upgraded a brand new IP500V2 out of the box that was at 7.0(5), to 8.0(18) and it didn't give me my virtual essential edition license, i have an alarm that no essential edition or upgrade license is present. I know I can get a free license to clear this but i shouldn't have to according to...
  4. rspringer

    9650 Button Issues

    I have 27 9650 VPN phones setup for a customer on an IP500V2 release 7.0(5). The phones seem to be working but when I scroll through some of the pages there may be an option missing until i I scroll down one more line and then the option will show up. Also when I go into some of the function...
  5. rspringer

    CCR now available

    Does anyone have a part number for the CD/DVD to order the CCR? I can't find one anywhere, thank you.
  6. rspringer

    Parking between 2 locations

    Well, they did have a receptionist at the second location and that would have worked fine, but she has taken on another roll and there is no receptionist there now, and the employees aren't at their desks a lot of the time. She could have received the transferred calls from the main site...
  7. rspringer

    Parking between 2 locations

    I hope someone may have some insight here to help me out. I have 2 locations IP500 4.2 on a SCN and they want to be able to Park a call at one location and pick it up at the other. Is there anyway to accomplish this? They can overhead page between the locations. They only have a receptionist...
  8. rspringer

    embedded VM and dial by Name

    I don't believe Embedded VM on 4.2 supports a Dial by Name function as does the VM Pro and the only thing I can think of doing is a name directory. Such as a spoken menu of all the names with an action to transfer afterwards. Anyone have any other ideas?
  9. rspringer

    5610SW VPN Phone issue

    Found the problem, the fixup protocols on the cisco pix had to be disabled.
  10. rspringer

    5610SW VPN Phone issue

    I have an IP500 4.2 and setup some VPN phones for a customer and can VPN into the site and receive calls and make out bound calls with no problem. My issue is that the display has some garbage running across the top, mixed in with the name and extension and none of my programmed buttons are...
  11. rspringer

    Forward voicemails from Visual Voice

    It works on a regular phone but I have a receptioinist that I have HMAIN in the source code of the user and when she goes into that mailbox, she cannot copy those. Has anyone seen that issue.
  12. rspringer

    Forward voicemails from Visual Voice

    Does anyone know if there is a way to forward voicemails to another extension by using Visual Voice?
  13. rspringer

    remote dialing over IP Trunks

    Thanks You, I will give that a shot.
  14. rspringer

    remote dialing over IP Trunks

    I may have missed a thread search on here for this, forgive me if I have. I have 3 IP Office systems,406 V2, 1 in US and 2 in England. I can dial 3 digits between sites OK over my IP Trunks but what I am wanting to do is when I make a call to the UK from the US, I want to be able to go over the...
  15. rspringer

    Huntgroups not forwarding correctly on 4.0.10

    Ok, I am good to go now. I didn't know you had to put all overflow groups in the overflow list, that works now. I also have it ringing the first overflow group 5 rings but I had to have the initial group ring the same amount of times as well. It will do. Thanks for your responses.
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