Recent content by RPMcMurphy

Upgraded BCM400 over the weekend, seemed to go without a hitch. Came back this morning, didn't know they had desktop messaging. People are getting error messages saying "invalid credentials", and are having problems faxing?

I pulled the card and looked, there is a cc card on the card in slot 1. Why is it in red?

I have a 2 cabinet 11. One of the TMDI cards is a point to point that customer uses to access their voicemail which is in another state. Intermittently, they are saying that this circuit goes down. I see the controller light is in red on the card, which is loop 1. The clock is tracking on 2 with...

Roger that, good idea, the service somehow got turned off, I had to turn it back on, and the customer said that they had never seen the "Services On" message before. So I figured there must be some way to turn off the message.

I have routing services turned on and on my control set the secretary sees "Services On" is there a way to remove the banner and get back to time and date?

That totally clears up the situation. I was unsure if the PBX was actually intelligent enough to perform the function. It makes total sense, however I had never been faced with that situation. Thank you very much.

you can also remove old files off of the hard drive. be careful, not all files can be removed

I would definately start by turning off enable redirect in the sets capabilities, turning off outbound transer/outcalling in the users mailbox, changing system administrator and gen deliv mbox passwords regularly, change the mbox class of service mbox expiry time.

I installed an additional PRI into an 81C, in CPU 1, group 0. If I make a call off of a set in group 0, the call will go out that PRI, if I make a call off of a set in group 1, it will totally skip that loop and go out a pri in its own group? Is it supposed to work that way?

That was it and I did more than laugh.....Thanks again...

Split was set for 2/6, changed to 3/5 and was able to register the rest of the sets.

New BCM 400, 56 IP licences, 106 vm licences, 6 vm channels. 52 IP sets are registered and when I try to add more IP sets I get a set error "Server:No ports left" BCM monitor/useage indicator/used media card resources/signaling channels 59 of 59 are at 100%. Do the vm channels and IP keycodes...

I had to reinstall a 4 port flash. Now when i F983 it asks for KEY. Is this the keycode. I tried to retreive it via KRS with the flash SN but it wasnt found. Should I be searching with the Norstar SN. If so its an 8x16 where do i find the sn.

The answer is yes.

Does the user have to initialize his malibox before I can add him to a Group List?