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Recent content by routermad

  1. routermad

    Mitel 5000 remote IP to analog?

    fax over IP is not supported on Mitel 5000
  2. routermad

    Polycom IP 6000 (new software) setting up on a mitel 5000

    a quick google search shows: https://www.youtube.com/watch?v=FirjwZLfkhU check settings and ensure they all match, if this still fails then use wireshark to track where the failure maybe...
  3. routermad

    n08a files

    Does anyone know how to read or convert N08A file format? These are used by 5200 Basic Voice Mail. I have tried importing using Audacity, and tried various settings. Hence a little help would be most welcome. Thanks in advance.
  4. routermad

    WallBoard help required

    I have a similar setup. IP 406 with firmware v4.2.14. DDI has Data Tagging (we call it alpha tagging in the UK). My problem is it shows on the handset during ringing at the agent, but once answered, the tagging disappears. In Phone Manager, the information remains, but agents do not like using...
  5. routermad

    calls are abnormally terminated

    hi there, You'll need to determine exactly where the fault is. Is the line provider (eg BT) or is the phone system. I would run a monitor trace and if the calls get cut off, ask the user to dial a marker code (eg 555) From your description "The system is not rebooting, the calls are...
  6. routermad

    Avaya needs an IP Office database conversion tool

    brill bit of engineering, i know why i keep an eye on this forum. I too do not bother upgrading sites every 6 months. Because i know new undocument features will appear. I still have systems on the old Alchemy hardware and IP Office v1.4 (remember the pain?)
  7. routermad

    Delta Server 5.2.16 and IP Office 4.1.9 and CCC

    I have a similar issue with an IP500 v4.0.5 I couldnt be bother to upgrade the system to the latest v4.1 and now you confirm this for me - thank you. You may wish to review the raw data from Delta Server. You'll notice the odd lines where the date shows 30th Dec 1899 I'm currently running Delta...
  8. routermad

    Thank you all for testing v4.0

    I would like to thank you all for testing v4.0 I have been maintaining the IP Office from v1.0 (and the network alchemy range of products). The one thing I learn over the years is NEVER upgrade to the latest version. I have many painful experience of programming that once works well, now does...
  9. routermad

    About voicemail pro VBScript

    Hi are you using VB Script within Voicemail Pro? If so, then simply use the pin options in the generic action box. Hope this helps routermad
  10. routermad

    Dongle/Invalid License

    If you are installing Admin CD onto Windows 2003 Server SP1, you may wish to check out TB113 Enjoy
  11. routermad

    want to learn about switches any recommendations

    I heard BT are looking for engineers - that is if you are in the UK.
  12. routermad

    IPO 406 3.0 Fax / Modem Analog

    Sounds like you are having fun with an external fax! Easiest option would be to export the directory from your fax server to a CSV file, then import this to excel and insert "," accordingly. Import and replace back to the directory. Second option try this shortcode, untested (maybe somebody...
  13. routermad

    Call park ?

    Or try this.... Shortcode **1 Telephone 1 Line Group 0 Feature ParkCall Hence to park a call, press hold, then **1. This will park a call on location 1. Shortcode ##1 Telephone 1 Line Group 0 Feature RideCall Too easy!
  14. routermad

    PhoneManager Lite and Citrix V3 on multinode

    I had a similar setup working, imagine IP Office and client PC on local network, and three Citrix Farm servers on a remote network. (dont ask) 1. Ensure you have correct data network setup, eg ip routes 2. Ensure your Citrix Server have all the latest updates 3. Ensure you have the correct...
  15. routermad

    IP Office Manager as a Service

    I fail to understand why you would want to run the Manager as a service, however try this add on from Mircosoft "srvany" It's great for running any windows program as a service.
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