Have a option 81 running 25.40, of which we cant buy any new bits or licences for, but need to expand something using what we have already.
At present, we have an IVR connected to this PBX using an E1 Lineside card and CAS. Calls came into the PBX, then onto the IVR, and if needed, we can...
hi, im sorry to question (im not a switch guru as you can tell) but looking at records, w the circuit with a ref number of 235597 is an ISDN30 with 30 channels, and 20 channels are in route 4 (channels 91-110) and 10 channels are in route 10 (channels 1-)
am i missing the point here (or bad...
yes, route 10 is none call centre, and 4 is call centre.
issus i have here, is that there are multiple cicuits, and one of them has trunks in 2 different routes, so cant aee hpw this may be a circuit config issue.
tn 80 1 - 80 21 is in route 4 (CLI route)
tn 80 22 - 80 31 is in route 10...
on the clid vs dnis, my own phone is not an ACD phone, but i can get CLID to display by using a different DDi that comes in over a different route, so would have thought that ruled symposium out?
the other thing i hve noticed, is that once circuit is in 2 routes. 20 channels are used in route 4 (where the CLI displays) and the last 10 channels are in route 10, sos am assuming from this that the d channel on that interface must be correct (or am i totally in the wrokg ball park!?!)
ah, Ok, makes sense to be honest.
If i go back to my vendor, are we suspecting that there is a d channel issue which is preventing the inbound cli?
thanks again
hi, im not too sure how to do that? what are the commands i need to run to enable this?
I have done a bit more testing:
We have a few different routes, and my DDi is in route 10.
If make a change to our IDC table, and put my dn by one of the DDi's i know carries the CLI, this is displayed...
sorry for delay. yes i understand this is correct. is there a setting on the route or something else on the switch, or is this the carrier not sending CLI down certain circuits?
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