Recent content by rohanmaradia

Thank you Gunnaro (Vendor), fshaw (Programmer) and derfloh (TechnicalUser) for your inputs. As Gunnaro pointed it correctly, this requirement is only to call 2 numbers to notify them about fire alarm alert. It is not meant to call all the users for alerting, as it can be done via loudspeaker...

I found an interesting document, however this is for relay output to control door as well as control external devices. I am seeking a similar solution where relay input can be fed to IPO and it dials respective stations in case of emergency situations. Please refer to this link below...

Hello Gurus, One of our customer has a requirement to integrate their Tyco MX fire alarm system with Avaya IP Office running on rel 8.1. The specific requirement is that IPO should autodial 2 stations and play a notification call when there is any emergency alert from the fire alarm. There...

Dear Gurus, We are having a trouble case with customer where Avaya Aura (VM based SMGR, CM, ASM, US) is integrating with 3rd party SNOM phones. It often happens that phones looses their registration with ASM and Avaya phones are not able to dial out SNOM phones for obvious reasons and...

@Kyle555 Thank you so much. I am precisely looking for such handy stuffs to begin with and setup the system after a new install.Most appreciated.

Dear montyzummer, Thank you for providing this information. It is most appreciated. regards, Rohan

CDR data issue In one of our systems, we are observing that avaya cdr is recording the transfer node call segment prior to the initial IVR node contact call segment. e.g. when a customer calls a tollfree number, it lands on IVR welcome message at vdn 270 and when the caller selects option...

Avaya Gurus, We have following scenario with a customer running in VMWare environment; - Avaya AuraSystem Manager on VMware host1 - Avaya Aura Session Manager on VMware host 1 - Avaya Aura Communication Manager on VMware host 2 - Avaya Aura Utility Server on VMware host 2 The customer requires...

Which report are you trying to run with RT socket ? Is this tvi1, symon report or a custom report you built ? RT socket can support real time data from c tables for split as well as agent report data. Also, when you make the change in configuration file for RT socket (rta.conf file present...

Dear Gurus, I am new to Aura implementation world and was hoping if I can get some good material to start implementation of Aura 6.x CM on G450 with s8300D or s8800 servers. What I am looking for a guide with basic instructions to start the installation once the hardware is racked and stacked...