Recent content by rocketpwerdtelecom

Please ignore this question. I found MerlinMan's posting from July 2004 that explains 'loop-around' and how to do it. Thanks anyway.

I would like to setup several Audix systems, that do not have remote maintenance devices to transfer me to *10 for WinSPM. Can this be done? I am assuming that I could setup AA for transfer but what commands do I give it? Thanks in advance.

I have a site that would like to main line to go directly to the day autoattnd and NOT ring on the console at all. Not my idea of a 'proper' setup but... Any ideas how to accomplish? Thanks in advance.

I have a Legend R6.1 and one of the secretaries is asking for an 'in use' button that would show when boss is on phone (similar to a DSS button). Is this possible? Thanks in advance.

Sorry forgot to mention. Merlin messaging.

All: I have a Magix R4 system that was just installed. I am relatively new coverage things so feel free to tell me if I am smoking too much 'crack'. I set 5 extensions with 'Primary coverage' either ring immediate or ring delayed to cover the attendants extension. It still takes 8 rings...

Merlinman, My users need to forward to their cellphone. Can I hard code the keystrokes onto the button directly? A user could then press 'forward' when out of the office, and turn 'forward' off when in office without all of the keystrokes. I have variuos revisions of Legends and Magix systems...

I had a site that their attendant's MLX-20L with DSS was down and could not figure out how to drop system out of Night Service remotely. Can this be done and how to do it? Thanks,

Pepperz, I tried that but no luck. Some of the settings are: Switch type-5ESS, System: by extension, Base number 732933, NtwkServ-CallbyCall, Incoming Routing-bydialplan. Any place else I need to look at or is time to have words with the LEC? Thanks,

I am being told by the LEC that the outbound digits for a call is a programming issue on my side. The existing circuit is pushing the ANI of 'bill to' number, not the extension making the call. Is this true and if so, how do I program a Legend, soon to be Magix, to do this? Thanks in advance.

My employer has 254 toll-free numbers and 8000 CO lines (that I know of) spread among our branches. I do not get ANY billing information, especially if is an acquisition. I will try all methods mentioned as a 'found' toll free number is almost a monthly occurrance. Thank you all for the info.

Ken1713, I left my Magix set to DMS100 and added the L1 flag as you suggested and everything works fine. Thanks for the info. Bob

My apologies, but I thought AVT was out of business? I have a 12-port Audix in the warehouse I would like to use rather than spend $14K for new hardware. Thanks in advance.

I have an office with a failing AVT PhonExpress. Can I attach an Intuity Audix to a Norstar and have it function? Thanks in advance

Hello all, I have toll free number that has been in service since 1998, I cannot find out who the provider is. Any ideas? I tried SBS800 datase but am not a vendor so they would not assist. Thanks in advance.