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Recent content by rmercer

  1. rmercer

    CLAN on a G3 V8i

    Complete waste. Sorry!
  2. rmercer

    CLAN on a G3 V8i

    You can add a CLAN to a V8 switch, but it has very limited functionality. The only thing I was able to use it for on 8 was IP connectivity to Audix. You cannot do SAT services or anything like that until Rel 9. Sorry, I don't recall the commands for 8 as that was 3-4 years ago. You may also be...
  3. rmercer

    S8300LSP/G700 Reset System 4 - Network Region

    I agree that it's the default setting, I was just wondering what the logic behind that was. We have multiple LSPs hanging off couple of S8700's. When all resources, such as the LSPs, use the same network region you end up with the potential for network resource sharing. This is what we are...
  4. rmercer

    S8300LSP/G700 Reset System 4 - Network Region

    Just curious if anyone can answer why the Network Region of the PROCR in an S8300 defaults back to 1 after a Reset System 4. We have multiple S8300LSPs that are in different network regions. After a system reboot, which happens twice a day with translation file updates, the PROCR network...
  5. rmercer

    911 Not showing in CDR

    I've searched for any variation of as well as the originating station that placed a 3rd (test) call to 911. Still no entry....
  6. rmercer

    911 Not showing in CDR

    I do now have a crss-alert button, but again as you implied, it's a little too late. With regards to the CDR system statement, it doesn't appear to be related to that. The information I gather comes directly from the raw text that is compiled from the CDR output. Of three total calls to 911...
  7. rmercer

    911 Not showing in CDR

    I had someone place two calls to 911 and hang-up this morning. Although it's nice to have a visit from your local law enforcement we feel it's not necessary! :-) I checked my CDR reports and there are no entries for the calls. Does anyone know the logic or reason behind emergency calls not...
  8. rmercer

    AT&T Takeback and Transfer (TNT)

    NJGuy, Thanks for the info. We actually successfully tested the service on Tuesday of this week. Because we are using AT&T in-band service the only option we had was to perform this with an annoucement, and it worked wonderfully. Here is a wonderful reference for anyone else who is looking...
  9. rmercer

    AT&T Takeback and Transfer (TNT)

    We are looking to implement AT&T Takeback and Transfer. We are being told by AT&T that we will need to out pulse a call with *t proceeding a toll free #?? The 'Inserted Digits' portion of the route will not allow a '*t'. My service with AT&T is ISDN-PRI. I've got a G3R 9.5. If you are using...
  10. rmercer

    CMS Dictionary Table

    Does anyone know what table in CMS the Dictionary terms are stored? I'm looking for the actual table and not instructions on how to open the dictionary in Supervisor :-) I'm looking to do a mass update on all of the dictionary items and can't fathom the idea of doing it one at a time in...
  11. rmercer

    Making calls to other branches

    This can be done through UDP. Essentially you would create a UDP code in AAR that points to a route-specific route table(s) that insert the digits required. You would need a unique UDP code for each unique dial string. Hope this helps!
  12. rmercer

    CMS user rights

    That was my original approach but there is a limit to the amount of VDNs that can be added that way (65 at a time). In addition, it only includes the VDNs that are in the dictionary. To make matters even worse, we have in excess of 400 VDNs and it is quite hit-and-miss between different...
  13. rmercer

    CMS user rights

    Is there an easy way to assign the same user rights from an existing user to a new user? Kind of like a dup command or copy command. I'm trying to avoid having to input 379 individual VDN's for each person I'm adding. My system is CMS R3V9. Any help is greatly appreciated. Thanks, Ryan
  14. rmercer

    Harassing Phone Calls

    I have a user who is receiving hang-up calls from outside our facility. We have PRI but the calling ID is blocked so we can not identify the call. Does anyone have any suggestions for intercepting or blocking 'blocked' calls? MCT does nothing for us and of course CDR doesn't have the info as...
  15. rmercer

    Pause Between Announcements

    I have a user who is receiving hang-up calls from outside our facility. We have PRI but the calling ID is blocked so we can not identify the call. Does anyone have any suggestions for intercepting or blocking 'blocked' calls? MCT does nothing for us and of course CDR doesn't have the info as...

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