Recent content by rjizzo

Power off.

Yes... the monitor shuts off. not the tower. It still stays off after reboot. How do you power cycle th tower?

We recently purchased a Gateway mini tower running Windows 7. I hooked up a LG Flatron monitor to it and have had no problems until recently. It works fine for hours (sometimes days) and then it loses power and shuts totally off. I then disconnect it from the Gateway and hook it up to Dell...

Yes..I reposted on the Vista forum. There are still some issues the enduser still doesn't like. I offerred some workarounds, but she is not receptive to a reformat. I'm waiting to hear back from her. I think ultimately she will have to conceed to a reformat.

I am having issues with a neighbors laptop and she doesn't want a reformat. She has a laptop w/Vista and she updated her office 2007 and found that everytime she opened a word document, the document came out garbled, shortly after that her Macafee wouldn't start and the system wouldn't allow...

I haven't tried safe mode yet. I downloaded a fresh copy of IE7 and haven't added any add ons, but i will try it. Thanks

I'm working on a PC with XP that the enduser uses for home transcription. She recently started with a new company that downloaded transcription software and "Mikogo"(remote access software) on her pc. She was working fine for three days and then all of the sudden, when she clicks on IE, it...

I'm working on a Dell Inspiron with Vista that recently was updated with MS office 2007 updates. After updating, the user complains of 3 things: 1. intermittantly the computer gets stuck on the welcome screen and dosen't proceed farther. 2. The computer says it doesn't recognize the battery...

I recently re-formatted a HP Compaq laptop. I went to the HP website and downloaded drivers from their support page. After doing so, I opened Internet Explorer and it connects to the internet for about 15 seconds and then I get a "Send Report" box and then it kills Internet Explorer. I have...

The connectivity issue is taken care of, but she will surf the net for awhile then IE freezes to the point where we can't end task.

I recently updated a 5 year old pc with Service pack 3 after the user was complaining of her pc shutting down on its own on irregular intervals and it running VERY slow. I removed her Norton Internet Security suite and installed AVG in its place. After doing a scan, defrag, computer clean, the...

Does anyone know where I can direct a user to find a printable chart that has all the keyboard commands for Vista? Primarily this user can't seem to locate a chart that has the keyboard commands in Vista for the dropdown menus in Excel, Powerpoint, etc. He wants to navigate without using the...

What do I change in Internet Explorer so that any downloaded .doc files open with Microsoft Word? Right now it opens in wordpad.

I have a failing serial ATA laptop hdd that I hope to be able to retreive photos from. Does anyone have any suggestions how I might go about that?

I am getting a fatal error everytime I shutdown. The blue screen indicates that the file drvnddm.sys is trying to access ram after it has been freed. When restarting, I'll send the report to Microsoft. They recommend using the driver reset tool, which doesn't do anything. Any suggestions? I can...