Recent content by richtech

All went well. It was a V 4.1 NAM being replaced with a V 4.0 with same number of ports. Saved DB- reloaded DB in V4.0 no problems. Thanks for the help.

OK sekure tied to the orig NAM. I am replacing the whole box with a "new" one. Back up old unit - restore to the new unit will work?

Does that mean I do not upload the sekur file?

I have been subcontracted to replace a nam 4.1; hard drive OK. Can I back up the db and the sekur and upload to another unit of the same version, or is it better to reload from scratch?

Thanks. At least I know where I stand and the customer will have to decide if hunt groups are important enough to upgrade.

Phone ring from another ext? Yes Speaker Good. Vol level- Good.

The call returns to the overflow station and the light next to the icm key flashes and you can answer the call,,, but NO RING!

I added a hunt key but that only calls the hunt group. I made the answer key extended- no help. I checked the DND on busy-NO. Operator has 4 icm keys and even idle, no ring-only flash. I set the rings to answer to 2 for caller id. What have I missed??

This is the main operators set. What is the procedure to install a "Hunt key"?

Mics V4.1, Call Pilot150 V 31.10.14.22. Auto att answers inbound PRI call, sends to a hunt group and rings stations properly. Overflow happens but the call only flashes the icm key- no ring. If you dial the hunt group DN- call follows then overflows to op with ring and flash on the icm key. HG...

CCR tree answers analog trunks. Caller Dials "1" to ring 3 exts and if no answer, forward to a mail box of one of the exts. Call returns to the home message. Any way to route a call to multiple sets and fwd to a vm box? MICS V7.1 and Call Pilot 150 V3.1

So the main problem still is the fact that the ring service goes normal at 8:30 AM but the ring group phones continue to ring unless you fudge with the night button.

I set up ring group 003, added 3 stations and tested by advancing the time to 7:59PM, Night turned on & worked properly. Set time to 8:29AM, rollover to 8:30 showed "Normal Mode" but the phones kept ringing. I could turn off extra ringing phones by using the Night key at the main phone. Turn on...

MICS XC4.1 I set up automatic night ring service, On at 20:00 and off at 8:30AM M.Tu,W,Th. Fri 20:00 to 10:00AM, Sat 17:00 to 10:00AM and Sun 17:00 to 8:30AM. The display shows services ON and all proper phones ring. (Ring Group 001) When 8:30Am System shows Normal Ring Service- time display...

The solution is in there but the manuals leave a lot of unanswered questions. It looks like I can use a DID on the PRI as a remote, assign a COS, and Allow Remote access to pool B. It's a little shaky and will take testing to prove out. Thanks for the start.