Recent content by RICHRICH36

It works for me on 4.0(7). Just tried it! Works great!

When I try that it transfers the person to the prompt "please enter your mailbox #" it does it like they are trying to collect their voicemail and will not allow them to leave a message for the user. Basically we have callers that we want to send directly to a agents voicemail directly without...

Ronromano, that is exactly what I am up against. I am preaching a IP over a Panasonic and everone misses their "universal" buttons. I will try your shortcode.

This may be a stupid question but how do you turn on the internal auto answer? Is it in the phone or manager? They are 5410's

Kwing, I tried that. It rings the other extension, they have to pick it up. I am probably doing something wrong. I have Action=dial.....Action Data (blank).

It is possible with the Panasonic KX-TD and they are upgrading to IP. Granted they have a lot more buttons on the Panasonic. It is hard to tell someone that has been using a system for a while that they can not do something especially when I come in with the "latest and greatest"

The problem with the "auto intercom" is that I want to use it for different extensions without having to use a soft key for every person. Basically what I want to accomplish is 1 soft key on every phone that a user presses with a extension number that will allow 2 way communication without the...

You are exactly right, I did. Sometimes I get the language's confused. I am just getting in to the ip world. Thanks for your help.

That works but it will not allow a two way conversation. Am I doing something wrong???

Hello, I am trying to get used to Avaya's short codes so sorry for all the questions. I would like to put a soft key on everyones phone to page a person's intercom. I would like to hit a soft key then the persons extension to page them. I put the following codes in the action field...

Hello, This may be an easy one but it has me stumped. What is the shortcode to transfer a call directly to someones voicemail? I have it as *88nnn.....#N.....Voicemail Collect. When the agent hits the code (*88) then presses the key for the other agent it transfers the call to the voicemail...

Ahhhhhh, downgrade then upgrade, makes sense. Thank you for the detailed instructions. Have a great weekend!!!

Thedoz, Thanks for the reminder, I totally forgot about the loader. How do I default the DS30 box??

Your right!!! That fixed it. That was simple. Thank you very much

Yes, I do have pro.