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Recent content by redclass

  1. redclass

    CallPilot Admin Menus Missing

    I have a BCM400 with 3.7 and most patches applied. All is working fine (voicemail, auto attendant, unified messaging), except I cannot make any changes to CallPilot options because most of the administrative menu options are missing. I can log on to CallPilot Manager through the web interface...
  2. redclass

    BCM Auto Shutdown

    With the "Programmed Bus Type" set as stated, and the jumpers set as below: DSM 32+ (identifying itself as Bus 2): off on on on on on DTM (not being identified; "unequipped" on Bus 7): on on on off on off ...Bus 3 through 7 are all "unequipped" and not being identified (which is okay for bus...
  3. redclass

    BCM Auto Shutdown

    Yes -- I set the "Programmed Bus Type" to: Bus 1 - Digital Station Bus 2 - Digital Station Bus 3 - Trunk Bus 4 - Trunk Bus 5 - Trunk Bus 6 - Trunk Bus 7 - Trunk Bus 8 - Data
  4. redclass

    BCM Auto Shutdown

    I have changed my dip switches and the 32+ module is working, but it does not detect the trunk module. I understand that the DTM should be Bus 7 according to the settings, but Bus 7 states "Actual Bus Type: None" and "State: Unequipped." I have Disbled/Enabled various buses and changed the...
  5. redclass

    BCM Auto Shutdown

    In the BCM200 I have the digital trunk module in the top bay, and the system identifies it as occupying Bus 2. The dip switches were set to /on/on/on/on/on/on/ The 32+ station module is in the bottom bay, and the system identifies it as occupying Bus 3 and 4. The dip switches were set to...
  6. redclass

    BCM Auto Shutdown

    I haven't tried taking out the trunk module -- it is a working environment so this is difficult to come by, but I can certainly try. Would incorrectly set dip switches do something like this? The tables for dip switches are all together confusing to me. I am unclear if I have single-...
  7. redclass

    BCM Auto Shutdown

    It is a BCM200 w/ the first bay with a digital trunk module and the second bay with a 32+ module. Not sure why it would run okay for a day and then stop? Wondering if any of the errors it is reporting is the problem, and just want to cover all of my bases before I contact my distributor and...
  8. redclass

    BCM Auto Shutdown

    Oh, and the majority of the LEDs are flashing on the front when it shuts itself down. Still, the system is "on" in the sense that calls can be made, received, transferred, etc. Just no IP/software features like voicemail, auto-attendant, file shares, or access to the management interface (or...
  9. redclass

    BCM Auto Shutdown

    I have a BCM that is shutting itself down. It will work for 12 to 24 hours before shutting down. Incoming trunk, internal extensions, and regular dialing/switching features still work on the system, but all software-related features (like IP phones, voicemail) do not work. It is a BCM 3.6...
  10. redclass

    CallPilot Doesn't Recognize Licensing

    How would I get a trial keycode?
  11. redclass

    CallPilot Doesn't Recognize Licensing

    I think that is it ... there are 16 LAN CTE, 16 Unified Messaging ... but not 16 voicemail seats themselves. Thanks for the help!
  12. redclass

    CallPilot Doesn't Recognize Licensing

    To reset CallPilot, I did: F982 Password: OPERATOR OPER softkey Option 1 Password: REINSTALL It still doesn't get the fact that I have the licenses. But BCM Unified Manager inidicates that the licenses are fine (and I can "Confirm Current Licenses" and it displays an affirmative response)...
  13. redclass

    CallPilot Doesn't Recognize Licensing

    I installed a 16-seat license via the BCM Unified Manager, and it sucessfully added "16 CallPilot Unified Messaging seats." But when I access CallPilot Manager and click "Add Mailbox" the note at the bottom reads "Available Subscriber Mailboxes: 0." Help!
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