I have generated a very basic ASP page in which the user supplies a start date that then runs another ASP page which does some processing and when the processing is complete, the ASP page does a response.redirect to the Crystal Report that I have created.
All is well until the user clicks the...
Actually, what you suggested worked except I found out as I worked through my logic that I am actually working with 2 different recordsets. The closed parameter looks at the tech field whereas the logged total comes from another field call callreceivedby.
I'm trying to figure out another way to...
Ok, I did as you suggested, however because the count for calls closed looks at the "tech" field and the count for calls logged looks at the "callreceivedby" field, I still am having trouble using a running total or formula for the count on the logged calls.
How do I use 1...
Yes, the first SQL statement is the SQL generated in the report and yes I did modify it to only show me techs who are part of the team "desktop".
As for the second select, that is what I need to do somehow in a formula for the logged calls total.
Basically I have to create a report...
I have a report in which I need to specify how many tickets a tech has logged and closed for each day. I am able to get the closed value to display correctly. However, my logged field is a little tricky.
In the table, the field CALLRECEIVEDBY is the what is first populated when a ticket is...
Ok, I had actually done the first part where I set a formula for each of the column headers. However I'm perplexed with how to write the formula in the running total. If I were to write this out in SQL it would be something like this:
select count(id) from calls where calldate =...
I am trying to build a report that will do 3 things. One, the user enters a date, then on the report going across the top the date they entered is in the first column, then the subsequent columns increment by one so that I can display a week's worth of data at a time.
Now, on the row, I have...
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