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Recent content by rdpayne

  1. rdpayne

    Direct Dial to voicemail with Nupoint

    Could you expand on that call recognition feature? Are you talking about the Caller-id filter in Call Director?
  2. rdpayne

    Direct Dial to voicemail with Nupoint

    Just tested it and it worked. I have sample user 1001. In NPUM, in the mailbox and Advanced View, you can add an Alternate Extension to the mailbox. I entered in an outside number, for example, 7032011002. I called from that device across my sip trunks to the NPUM number, 7032017000 (7000 =...
  3. rdpayne

    Direct Dial to voicemail with Nupoint

    Will Alternate Number in the user's mailbox work to do that? If you enter say 7701231234 as an alternate number (the user's cellphone) so they will get their vmail password prompt? Thanks.
  4. rdpayne

    Direct Dial to voicemail with Nupoint

    Is there a way to set up Nupoint so if I have a DID programmed to point to the NP Hunt Group on the MCD side, can Nupoint recognize the user's cellphone (for Dynamic Extension for example)
  5. rdpayne

    Running 5550 IP Console on Windows 8.1 desktops

    Has anyone successfully installed the latest version of 5550 IP console on a Windows 8.1 machine? We can see it install, but when running through the wizard, it fails at the registration, even when we assign the MAC address against the console's dn. We disabled the firewall also on the desktop...
  6. rdpayne

    CCS Trace Log Reader

    Does anyone know of any type of CCS Trace log reader that's available out there? Using the Maintenance Command CCS TRACE ENABLE CONTINOUS is fine, but on a busy system, there is a lot of data to try to capture and sift through.
  7. rdpayne

    200ICP Losing SYSID

    Thanks for the responses. I had another tech who did successfully get MCD installed on the 200ICP variant of the CXI. When it comes down to it, the 200ICP CXI and the 3300 ICP CXI are the same box, including the ibutton for the sysid. And when I reformatted and reinstalled the 200 ICP Rel...
  8. rdpayne

    200ICP Losing SYSID

    Has anyone heard of a 200ICP losing its sysid? I've got a CXI that I wanted to move from 200ICP to MCD 4.0. I've got a hard drive installed and the software loads fine. on the amc I am able to remove the hardware Id from the arid for the 200icp and then apply it to the MCD 4.0 ARID. But when...
  9. rdpayne

    Question on signalling versus RTP on Teleworker phones via MBG

    Thanks for the tip. What's the best setup for wireshark for the monitored ports? Both the MCD and Stations and Internal nic of the MBG I assume.
  10. rdpayne

    Question on signalling versus RTP on Teleworker phones via MBG

    Got it. And if you want compression, better to define zones to apply compression set to set / MCD (E2T) to set instead of telling MBG to apply compression due to the cpu utilization. Higher processing on the CPU means less resources available for everything else. Can use upstream /...
  11. rdpayne

    Question on signalling versus RTP on Teleworker phones via MBG

    Trying to get a good answer on the actual signalling and RTP flow between MiNet teleworker phones and MBG. Teleworker IP extension dials internal IP extension. Teleworker is 'always on' with MBG public IP address. SSL (I believe) signalling to the RTC on the LAN via the MBG. RTC finds...
  12. rdpayne

    MCD 4.1 Outoing Call Timer

    I'm going to check on Public Trunk COS (Display ANI/DNIS working great for the users now, but not sure about Public Trunk COS option on the link though). Straight hand-off from Dual Framer, not through tdm gateway via IP for example... Understand /min only, I keep referring back to the rac...
  13. rdpayne

    MCD 4.1 Outoing Call Timer

    Public PRI. User wants to be able to see a call duration timer (like we see during Record a call) for outbound calls.
  14. rdpayne

    MCD 4.1 Outoing Call Timer

    MCD 4.1 SP2 It is possible to enable an outgoing call timer on the ip sets for calls across a digital link?
  15. rdpayne

    911 Emergency Notification across IP Trunks

    I have a list with the first route doing the loop, then the second route out the tdm trk group in the event it fails. Now I am walking through my programming, because when I call from Controller B dialing *911, it works. When I attempt to loop from Controller A, it fails. On controller A, i...
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