Recent content by rcaptech

Phone manager pro will log calls in the missed/outgoing/recieved fields for about 3 weeks then the customer will loose the data the missed/outging/recieved from that day back 3 weeks. Then it will start logging data again. I’ve create a new profile/uninstalled and reinstalled Phone Mgr Pro...

thanks for your help. i will see what me and the IT guy can come up with.

Do you know why anyone else in the company has not had this problem?

Forgive me for my ignorance. What is the solution then to roaming profiles? thanks for your help. Also what if their my documents is stored on the local machine instad of the server?

i believe it is on the sever.

We have plenty of Phone manager License. What is roaming prfiles?

Whole Company has Phone manager PRO. One employee seems to loose his call log of missed/out going/incoming log every few days. We uninstalled the Phone manager pro and reinstalled it but still have the same issue. Anyone have any suggestions at to what the solution is or what the problem may...

I have a Magix with 2 operator positions working with a PRI, The problem is that when the main operator phone transfer a call and another call comes in and is attempted to be answered by the 2nd operator position it picks up the transferred call, I'm using a pickup button on the 2nd to answer...

Hello, having trouble getting a DSS 4550 come up, it is attached to a 4424LD, it is set up in the first operator position,Extension range is 2000's Is there any programming needed to make the system see it,I did the *00 and all the lights come on phone and DSS, the only lights that stay lit is...

hello all, I have a 7.0 in a 5 slot carrier, 308 ec in first slot, partner messaging in 2nd slot. On some stations in the processor and some in the 308 module when you push a line button, you will not hear dial tone over the speaker, but if you dial a number it will dial out properly. If you...

Techs I've worked on Partner systems since they were born and have never seen this. When I call extension 11. the display reads: call coverage>9.,,,, Got any ideas?

Is it possible via a T-1 to tie 2 partner 7.0 systems together? Would centralized Voice mail be an option?

Question is this! Will a Merlin Messaging 4.0 work on a Merlin legend 6.0 with a CKE4 processor. One book says one thing the other says something else. Thank you in advance

I'm sorry about now not being clear, the voice mail doesn't come up at all ,,, lights doesn't come on, and again if I put it in the first slot it works fine!

Looking to see if any one has ran in to problems w/ Partner System, installing 2, 012e cards, in first 2 slots and unable to get the mail to work in slot 4 or 5, however I can put the VS mail in the first slot and it comes up and works fine,,,Is it possible a bad power supply on the 012 card...