While upgrading 4621SW phones from firmware 2.4 to 2.704 some phones (not all) do not set the fileserver correct. During there boot procedure the phone gives a 905 http error.
Last sunday we have installed 400 new phones (delivered with FM 2.2)without any problems. They now run on FM 2.704...
lopes1211,
Thanx for your reaction. Today i have tested your idea to use the date-time button. It seems to be a workable work-around. To leave the directory the user now presses the date-time button (fcn-7) and after two seconds they can press the end-call button.
Its not perfect but it will...
Our Customer is working with 50 wireless 3616 phones wich are administrated as a station type 4612. We can't program them as a 4606 type because the need of more then 6 function buttons.
The problem is that when the user is accessing the directory he or she can not scroll to this because a...
bsmo,
thanx you where right about reconstructing the problem. this problem is described in PCN-000656. We need patchnumber 10945. I thought this was in sp10986 but it isn't.
thanx again.
Hi MrJedi
when the ESS server is administering hisself by the mainserver. The ip-adress of the ESS server is automaticly distributed to the IPSI boards. You have to take care of the IP-routes between the ESS-Main server and IPSI-ESS server. check the default gateways of the ipsi boards and the...
Our customer is having serious problems running the softconsole in a telecommuting configuration. The application runs fine for two or three days and after that its freezing.
On winXP sp2 the PC had to be start up again before they could start the softconsole.
When running on Win2k sp4 it...
hi Big,
You must use an tftp server with the firmware of the 3616 phones on it. Every time when a 3616 phone starts up he will check the firmware version on the tftp server. when he can't find the tftp server (or better say the firmware on it) you get the error message:"Checking Code".
goodluck
Hi TBG
Just a tip.
Maybe you can use the IP-softphone or IP-agent application to register the user in boston on the switch in dallas.
When u use the telecommuter option you can set up the DID number of the phone boston.
In this option you can use all ACD functionalities in boston.
Let the...
Hi chuck,
Thanks your where right about the remote desktop connection. I have followed your advise and connect the mouse and keyboard directly to the MAS server and VVE did work fine.
This week i am gonna try to use VNC instead of RD.
My next challenge is the subscriber option.
Hi Chuck.
I am getting this error in VVE when using a Remote Desktop connection to the MAS thats right.. Tommorow i will try it when using a keyboard and mous directly to the MAS. Do you think that is the solution ?
We are installing an MM2.0 platform (SP-4 build 6.1.215.7)wich will be used for voiceMail only at this moment. We are using hostsfiles instead of DNS.
The voicemail is working fine (tui & mwi)so also is the the backup from the MAS to the MSS server.
We wanna change the main-greeting on the...
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