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Recent content by rb2009

  1. rb2009

    DSS/BLF Lamp not working any more

    Hi, I checked the DN and the line type is single sine. Calling the extension using the key is working. The System options are set as: BLF - Busy Indication based on set enabled: No BLF - CFA Indication based on set enabled: Yes Anyway I found the solution for me, how to solve it. 1...
  2. rb2009

    DSS/BLF Lamp not working any more

    Hi, it is an IP 5312 phone, but I have also tested it with 5340 phone with the same result. I don't think that is a phone issue, because DSS/BLF for other DN's are working, only DSS/BLF for one specific DN is not working any more. I tried a maintenance command LOAD IPDEVICE <DN> to reload the...
  3. rb2009

    DSS/BLF Lamp not working any more

    Hi, we have a strange problem. DSS/BLF lamp from one user is not working any more. I tested it also with my phone with same result. All users are on the same Controler, so that remote BLF should not be a reason for this. Any hints what we can do, to solve the problem? Thanks ! 2x ICP 3300...
  4. rb2009

    ICP 3300 disable direct page

    Hi, last weekend we have moved to mitel pbx. Now users are playing and testing new phones and some of them found out, how to use the direct page. How can I disable this function? Wich CoS I have to disable? Another question: If I change some CoS, then this change will not be distributed...
  5. rb2009

    SIP audio two-way problem

    Hi, we could solve the problem with Siemens Gigaset SIP devices. Here is our configuration of the SIP Device Capabilities Assignment witch are working in our case: Disable Reliable Provisionable Response: No Force Sending SDP in initial Invite message: No Prevent the Use of IP Address...
  6. rb2009

    SIP audio two-way problem

    Hi, the SIP device is a Siemens Gigaset C475IP phone. I'll try it with G711 codec. I'm not sure, if we have DSP modules and compression licenses, but I'll will check it tomorrow, when I am in the office. Connection to external PSTN is over the E1 QSIG interconnection to old Ericsson pbx...
  7. rb2009

    SIP audio two-way problem

    Hi, We are testing generic SIP devices and found a problem. Internal calls from SIP device to Mitel phone devices are working without any problems. If I call from SIP device to external number, then I have a problem, that external partner can’t hear me, but I can hear him. Here is our...
  8. rb2009

    Call Hotline number

    Yes, we are using OPSManager. I'll discuss this with my partner. Thanks for your help!
  9. rb2009

    Call Hotline number

    Does anyone know if this type of scenario is possible? We would need a service number(hotline) in our office. During the business hours from Monday – Friday 8 A.M. until 6 P.M., the calls from our customers will be forwarded to mobile number. After the business hours the customer call will be...
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