Recent content by Rannelator

thread851-1449791 The post I am referencing is from Feb 08. We have the same issue, but the check box referenced is not on the DN form (not surprising since it is CCM 4.2). I would like it to show a different number than the phone's true extension number. Anyone know how to suppress the...

We also use the FXO cards for loop start and ground start lines in our branches and smaller offices. We have about 15 locations that have the analog DID lines, though. Randy Rannels IP Communications Manager Fulton Financial Corporation www.fult.com

Actually FXO csrds do not support Analog DID lines. You have to use an FXS/DID card - in this case we are using VIC3-4FXS/DID. The problem we ran into is you cannot select wink/start in CallManager for the port type when trying to configure in MGCP. I finally got an answer from TAC when I...

I am looking for configuration assistance to configure CallManager 6 for copper DID phone lines. I have not been able to find any information in Cisco documentation or online in various message boards. We have a number of locations where copper DID (not digital/PRI) phone lines will be used...

We are migrating to Cisco CM (5.1.3) also and are using Unity with the Exchange integration. We are looking at options to network the existing Audix VM with Unity via VPIM. I am also looking at sending the Avaya users directly to Unity for their voice mail. How is the coverage setup in the...

No. I was working with Avaya and they said the proxy selection route pattern could be blank since in our case everything is in the same network region. I found the answer though. I mis-spelled the domain name on the signaling group form! DOH!! I must have looked at that form 20 times and...

BTW: The latest patch for SES 3.1 on the Avaya support site is prior to the release on our server. We have 3.1.114 as opposed to 3.1.018 on the site. Randy Rannels Project Manager grsCommunication www.grscommunication.com

We are experiencing the exact same problem. I have our Avaya field tech engineer researching it. Haven't heard anything though. Will post if I get info. Here is the problem and my system info: I have the SIP server and CM configured "by the book" referencing all the online docs and the demo...

We have an issue with 2 different MMs (2.0 & 3.0) that drop calls after 45 minutes. The callers are transfered to a meet-me conference from a caller app. This can be a menu selection or direct extension transfer. We have gone to Avaya about this and they say it is a problem with MM completing...

We are experiencing the same problem with one of our customers. Remote worker: 4620, PC, SG5x Gateway Office: IPO SOE 2.1, SG5x Gateway The remote worker says the screen is blank and it started about a month ago. No new firmware for phone or SOE. I upgraded the SG to 4.7.18 today (for a...

It's there. We use 4 digit extensions in the 3000 range. My extension is 3321. The SA access ext is 3586. The SA TG is 92. 717703 is our area code and exchange. Ext Ext Trk CPN CPN Len Code Grp(s) Prefix Len 4 3 92 717703 10...

Thanks Jimbo There were a few settings that were different (Dial access, Send EMU Visitor CPN, Send UUI IE) and I changed them to match yours. No Change, still prompts the caller to log in. System Info: CM 3.1.2 UCC SA 2.1 Randy Rannels Project Manager grsCommunication www.grscommunication.com

Has anyone configured the trunking for Speech Access before? Specifically we are trying to get the Reach Me feature working but the Diverting Number info isn't getting to the SA server. Basically for it to work you put a remote coverage path to the SA in the station coverage path. When the...

When the new window opens for the WSO we get the error message and can only close it. No other options. Randy Randy Rannels Project Manager grsCommunication www.grscommunication.com

We are running MM 3.0 and use the Web Subscriber Options link within the web client for some of our remote people. The WSO docs state it only supports IE 6.0. Some of our people are using IE 7.0 and get the "Warning: Unsupported OS/Browser combination" error message when the WSO window opens...