@kyle555... We have SIP trunking at all the branches including this one. But we are facing this issue at this branch only. On rest of the branches call rings on the Cell at the max on 2nd ring.
I've a branch where users are facing delay issue with EC500. When EC500 is enabled for any extension lets say 1000 for this branch, the call hits his Cell on 3rd ring and sometimes on 4th ring. Ideally Call hits on the Cell simultaneously or on the 2nd ring on the extension. What could be the...
Hi All,
I need to setup an Automatic Exclusion on one of our Avaya IP phone. We have Avaya CM 5.2 in the environment. Pls let me know the complete basic requirement to set this feature.
- I have Automatic Exclusion set to Y in System Parameter features
- I've one confusion as well, in which...
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