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Recent content by Rabz

  1. Rabz

    bcm 3.5 Callforward busy failing to 3rd party,works on no answer

    to be precise, it should have been written as one cell Network.for any other cell network the busy works perfectly fine on busy treatment the concerned cell network goes over a separate pool from the rest which shares it with the tie line if you ring the ext on no answer forwards to the cell...
  2. Rabz

    bcm 3.5 Callforward busy failing to 3rd party,works on no answer

    i have a bcm 3.5 2.3a where calls on busy fail to one particular cell number on busy only, you can call it directly,forwards on no answer but fails on busy it is programmed to go over to a option 11, this option 11 goes over ITG trunk to another switch, this switch has programming to go to that...
  3. Rabz

    nit service date schedules

    im programming auto-attendant with a time of day on night service to go off to another site.office hours and at night on mail the issue is weekends, i need it to go to mail day time as well. is there anyway weekly schedule can be put it?? or if there other ways to look into this
  4. Rabz

    Line Engaged all the time

    im fairly new on BCM's any admin guide would be great I have a fault with a DDI line, when you ring it its engaged all the time I have swapped the line number to another number but the result is same
  5. Rabz

    Concole 2250 to forward to mail

    i need to have the 2250 ring on console and cfw no answer to mail after say 20 seconds. i have set this to 20 seconds but its still not forwarding to mail if not anserwered by console, i have set the aodn to go to mail. I cannot use night service as this needs to be active 24 hours
  6. Rabz

    Call to Forward automatically to Symposium if not answered

    i need to have the 2250 ring on console and cfw no answer to mail after say 20 seconds. i have set this to 20 seconds but its still not forwarding to mail if not anserwered by console, i have set the aodn to go to mail. I cannot use night service as this needs to be active 24 hours
  7. Rabz

    Call to Forward automatically to Symposium if not answered

    i need to have the 2250 ring on console and cfw no answer to mail after say 20 seconds. i have set this to 20 seconds but its still not forwarding to mail if not anserwered by console, i have set the aodn to go to mail. I cannot use night service as this needs to be active 24 hours
  8. Rabz

    secondary key on Analogue set

    i have all the 4 numbers as different extensions all used by specific users on top of having their personal line they also want to hear the night bell ring as well
  9. Rabz

    secondary key on Analogue set

    Can a SCN key be created on analogue set, i need to make 3 analogue sets to ring on night bell
  10. Rabz

    OBV KEY-SUPERVISOR KEY

    just found out that the phone is agent and needs to be programmed as a supervisor
  11. Rabz

    OBV KEY-SUPERVISOR KEY

    I AM TRYINT TO ADD A OBV KEY ON AN AGENT BUT IT COMES BACK WITH SCHO745. WHAT AM I DOING WRONG
  12. Rabz

    second level call forwarding not working

    I have ext A which on all call forwards goest to ext b. if ext b is not there the call keeps ringing. what programming can i do to have this so that if ext b is not there the call than diverts to the voicemail of ext a
  13. Rabz

    PBX infromation

    Got it,version 14.11 is option 11E anything after 21.11 is option 11 c
  14. Rabz

    PBX infromation

    checked one of the sites had the name 11c beside the patch but not others. this one is a mission for me
  15. Rabz

    PBX infromation

    Thank you for the previous responses it has been great. How can i check on the switch which option is the pbx i.e. 11 , 11 c,11e also define check of XFEM Card

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