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Recent content by Quadzi

  1. Quadzi

    Searching for disabled digital lines

    How much of a quiet period do I need? Will this disrupt calls? How long will the ld 30 test take? Can I run the LD32 LDIS tests a few hours after the LD30 loop?
  2. Quadzi

    Fax Machine

    I did place an analog test phone (known good) in the fax machine's place and it didn't ring either. I've tested it logged in to the queue, no ring, but if you pick up, the caller is there. I've tested it logged out of the queue and calling the DID externally. Again, no ring, but caller is...
  3. Quadzi

    Searching for disabled digital lines

    When I go in to LD 117, it says SCH0099 INV? when I type INV GENERATE SETS, or even just INV.
  4. Quadzi

    Fax Machine

    Ok, so I have a Fax machine that logs in to a new queue (8802) on a Meridian 81c. If I call the queue directly, through the 800# pointing to it, or the DID of the phone itself, it just rings. If I pick up the phone I can talk to the other party, but it never rings on the fax machine itself...
  5. Quadzi

    Searching for disabled digital lines

    I have an inherited Meridian 81c that evidentally someone took to disconnecting lines on the punch board, without removing them in software. I'm now just about out of available TNs and it's going to be time consuming to check all of the existing TN's that have nothing punched to them. Is it...
  6. Quadzi

    M2616CT ACD Set?

    I tried your suggestion and it allowed me to begin to login... unfortunately,, we don't have a very tall building and it exploded into a million pieces before I could enter our Agent ID's to log it in. :) This plan is sounding better and better...
  7. Quadzi

    M2616CT ACD Set?

    Just tried that and it works as a standard phone (even with the DN on button 0, so it's not the button). I just can't seem to get it to be an ACD set.
  8. Quadzi

    M2616CT ACD Set?

    I've tried it on the cradle, off the cradle, upside down, and even thought about trying it in zero-g... no luck. :(
  9. Quadzi

    M2616CT ACD Set?

    We have a M2616CT that has been floating around here unused and we are attempting to use it as a Supervisor Handset in a Call Center. Is it possible to use this as an ACD set? I tried programming it just like I would a standard 2616, but I get no response when I hit the ACD button to log an...
  10. Quadzi

    Agents not appearing in Meridian Terminal Emulator after power loss

    We have restarted MTE on the client computers and have had no change. As far as I know MTE is just a program that interfaces with the switch software. We're trying not to reboot MAX or the PBX... we've had bad experiences with that in the past (it not coming up mainly). My boss would rather...
  11. Quadzi

    Agents not appearing in Meridian Terminal Emulator after power loss

    I was left with a Nortel Option 81C. I have had a bit of informal instruction/training, but I'm far from an expert. We recently had a power loss that fried one of our cards and brought an entire Superloop down. Corporate brought out a replacement card, and everything came up and works...

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