Recent content by pyberkley

Last month out of the blue we started to receive an error (12) message when we tried to run any of our custom written PDQ reports. The problem persisted so I reloaded Peachtree and moved the datafiles to another computer. Now we are starting to get some reports to work but they are not working...

I have two problems: I have programmed outrcalling for messages arriving into a certain voicemail box. The extension has been set to out call too. The allowed numbers I programmed months ago worked and two of them needed to be changed. I went into the system programming, #406, #408 and...

I get an error message out of the blue on a regular basis that says 'Mmod has caused an error in SENG.DLL. Mmod will now close' Any suggestions?

When I try to go into Excel I get an error message that tells me that I've reached a USER.EXE error and Excel will close. I then have to click Close and am back where I started. If I try to go back into Excel, my system locks up and I can't do anything but move he mouse around. Any...

It seems to have been a single bum phone. Thanks.

Depending on the type of phones you have, you can program each phone to have a PRIVACY button. As I recall, its [intercom] 00 (press the button you want to program) FEATURE 07 (I belive). It might be 04. By turning that button ON, when a person is on a call, no one else can pick it up. This...

I have a Partner II system with VS Mail R5 voicemail. While on a call today, the phone lights blinked off then on and off and on and dropped the call. This happened before but I was never looking at the phone so I figured the person just hung up. Any idea what could be the cause. We had no...

Its a Partnet Mail VS R5.0 system. (BTW - I see, not bankdoor, I meant backdoor). Sorry.

How can I delete or change the backdoor password - 2537?

Interestingly enough ... I just listened to those instructions again and it gives nothing about dialing a 9 first. It only talks about the # and *.

Its Partner Mail VS R5. As far as a Ext 10 pick-up button, that would work but requires people to hear that extension ringing which is difficult to do considering the size of our building and nature of our business. I was hoping that I culd route all Ext 10 calls to a group of extensions as...

NEVER MIND....In reading through some of the past postings, I see I needed to have a 9 in the outcalling number. I did that and its works. Amazing how that seems not to be in the manual I have from Avaya....such an easy fix. Thanks for answering that in the past.

I have a Partner system with AA. When a caller does not pick from the menu of possible extensions, the call goes to extension 10. No one sits at the desk where extension 10 is, so how can I have that call go to a group of possible extensions all at once allowing anyone to pickup the call?

I have a Partner Voicemail VS R5.0. I turned on the Outcalling feature, set the allowed numbers (ie. 7325551212). I programmed at the extension the Outcalling feature to be Y and programmed the number to call (ie. 7325551212). It still does not work What is wrong??