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Recent content by PThorne

  1. PThorne

    IPOCCR 9.0.1.0 Build 5

    Well, I'm up and running now. Thanks for the information and assistance intrigrant! Damn do I hate Avaya CCR.
  2. PThorne

    IPOCCR 9.0.1.0 Build 5

    Installed this, seemed to go smooth but after the install I never get the option to setup an Administrator account. The page goes directly to the standard log on screen. I've tried this multiple times now and the same results (definition of crazy no?). I looked in the dboTblUser table and no...
  3. PThorne

    IP Office 500 Removed 2nd Pri but it won't allow me to delete it

    We had two PRI's plugged in and have downgraded to one PRI. I tried to delete the 2nd PRI and it seems to do so, but when I log back in it is still in the system. I've got a 3rd T1 on the system as well and I'm wondering if the channel assignment is getting screwed up since the 2nd PRI no...
  4. PThorne

    IPOCCR

    Our IPOCCR 8.1.8.16, switch 8.1(43) Data Analyzer keeps ending up disconnected every day. It restarts okay, but when I check it later it is back to being disconnected again. We just upgraded and that didn't help any. We're having troubles getting reports on the Call Agents, all metrics show...
  5. PThorne

    IPOffice 8.0(16) Upgrade

    When we go to upgrade all the boxes are checked but it immediately fails out when you click on the upgrade button. Any ideas? It says the required license is 5(R8.0) and that's what we have.
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