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Recent content by pse2002

  1. pse2002

    B149 Music on hold and CallerID

    Hmm. That will be a problem, because a person who receives a transferred call sees on his screen external number and doesn't want to answer. It is a clinic and doctors over here doesn't want to answer direct calls, only local, but for them all transferred calls look like external. So, as far as...
  2. pse2002

    B149 Music on hold and CallerID

    OK, thanks guys. I talked to the customer and it looks it is not a big deal for them. If it works this way that is fine. But it looks my first problem is still open. As Holdmusic34 said I need to 'stop blind transferring calls'. How to do that? How to transfer calls and see local extension only...
  3. pse2002

    B149 Music on hold and CallerID

    I checked the call's status when I presses 'Hold' button on B149 and it is 'connected'. I pressed 'Hold' button, not 'Mute'.
  4. pse2002

    B149 Music on hold and CallerID

    I tried and it didn't help. And the problem with MOH exists with the conference phone only. Other sets (9508 and DECT 3725) work fine.
  5. pse2002

    B149 Music on hold and CallerID

    1. Do you mean transfer the call and do not wait when other party answer? I am not sure if I understood you correctly. 2. The conference phone doesn't have DID, it just receives transferred calls or makes external calls. The phone is not a part of any groups.
  6. pse2002

    B149 Music on hold and CallerID

    Hi, Could please help me to solve a few problems? 1. When incoming call answered and transferred to internal extension, the phone display shows originating CallerID, not the extension transferred the call. How to change it? The customer wants to see only local extensions, not original number for...
  7. pse2002

    Algo 8180 doesn't page

    Hi, Could you please help me to solve a problem with Algo 8180 and paging. IPO: - Created SIP extension #361 - Created user PageSpeakerLH, assign password. - Created temporary short code (Dial Paging 361) to test paging. Algo: - Set 'SIP domain' (entered IPO IP address) - Set 'Page Extension'...
  8. pse2002

    Swapping cards

    Hi, I need to swap 2-port analog card with 8-port analog card. Also I need to move PRI daughter card from 2-port to 8-port card. I would be very appreciated if you give me advice(s) how to swap the cards correctly. Steps and precautions. I don't have any details, it is my upcoming job for one...
  9. pse2002

    Phone doesn't ring.

    The problem is solved. The user setting had short code *DCP 0,0,0,0,0 Dial 0 According to built-in help "*DCP Short codes of this form are often inserted by the system. They are used by some phone types to contain settings relating to functions such as ring volume and auto answer. Deleting such...
  10. pse2002

    Phone doesn't ring.

    Sorry, my fault. Confused you in one of my previous messages. They are 3 Call Appearance buttons.
  11. pse2002

    Phone doesn't ring.

    Sorry amriddle01, I didn't understand what you mean. Do you want me to remove call appearance keys for this phone at all?
  12. pse2002

    Phone doesn't ring.

    Sorry ... Didn't check when I was there ...
  13. pse2002

    Phone doesn't ring.

    - IPO 500 V2 and software 8.0 or 8.1. I don't know exactly. Did check when I was there. According to client the phone just stopped ringing. They didn't have this problem before. - The phone has 3 line appearance buttons and Action Data for all of them is "Immediate". There is no "Delayed Ring"...
  14. pse2002

    Phone doesn't ring.

    - The phone is 1403. Tried 1416, doesn't ring. - Tried to call between extensions only. Didn't try to call from PSTN or cell to DID. - Problem phone/port doesn't belong to any group. - If I see incoming call I can answer.
  15. pse2002

    Phone doesn't ring.

    Hi, I have a problem with one client. They have IPO and one of the phones doesn't ring. Phone display shows incoming call, but there is no any sound. When I pressed volume buttons during incoming call the phone started ringing. - Checked phone setting. Audio and visual alerting is ON. - Tried to...
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