These are known bugs in 9.5. Anytime you run any sort of GL report or process it takes forever to open. In the meantime your other users will notice a freeze or pauses when they are trying to do their own work in Macola.
I had to generate my own Aging Analysis report through access, since the...
Personally I don't think I should have to purchase reports from a third party just for the sake of speed. Exact software needs to step up their game in regards to those reports.
The aging analysis took forever to run, however I had it create a table each morning using their same query to...
oops.. my post got cut off. This could be related to the issueing of GL reports taking so long to produce? There is a bug number that macola put out in regards to this.
Wondering if you can test this out for me. During the workday when it's being used, can one of you go into the sql server enterprise manager and just open the arcusfil view? It's timing out on me. However the same database that I put on another server that is not being used opens up right...
I get the same thing.. Been getting it for quite awhile. I will copy and paste what they wrote to me. The support request number is 27.298.902 which is a different number:
es 9.5
Ageing report taking cpu and sql cpu resources when running. The report is taking about 50 to 75% processing...
ES has admitted to me it's a bug and put me on the list of customers who are having this problem. I have not received any sort of update from them in the past month.
I have 9.5 ES without ESynergy so your first issue might be related to ESynergy since I don't experience those issues.
The issues I experience are normally when some GL work it done or some AR Reports are runs, it will either slow the others down to a crawl or lock it completely up.
Every now...
I would urge anyone who is considering to update to 9.5 to wait. I talked to them personally and they told me they had a number of companies testing it for a few months before. I now cannot believe that, since I am sure one of those 'companies' would have noticed this.
Heck, any QC at Exact...
It's still doing it on 9.5 with the GL. I am also having lock-ups when users connect to the WMS with their scanners. This is really affecting our production.
Honestly I can't believe they can tell use they QC this stuff before releasing this as an update. I'm afraid to even update Macola...
With ES 9.5 it is impossible to run an AR Aging Analysis report, it's a known bug that will bring everything to a halt. Users will get timeout and their screens will freeze. You then, as the IT guy get the blame for it all. Since Macola probably won't fix this for months, I had to come up...
Typo by Macola. Glad I saw this post. Alot of my code wasn't running because of this.
Just another example of poor QC with Macola and their updates. You should see the major performance problems with 9.5. Any GL work causes everyone else to disconnect or to freeze up.
Forget about running...
Yep.. I have, big time. I'm on ES 9.5 and any GL work done (Report or other things such as deleting a GL entry) with either cause all other users to timeout or they will see their screens pause.
I have been contacting Exact and they put me as another customer on the list as they determined...
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