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Recent content by prairid17

  1. prairid17

    IP Agent 7.0 NO AUDIO IN Road Warrior mode

    Getting no audio through headset at all. Is this compatible with Windows 7???? System is Windows 7 Professional Sound card shows as a IDT High Definition Audio Codec Avaya IP Agent is release 7.0.22.110. IP Agent configuration: Road Warrior with call server address "slc-stanley" and the...
  2. prairid17

    IP Office One X Portal NO AUDIO

    Have a customer who installed an IP office One X Portal system and most everything works fine, they can initiate a call from their PC, hear it ring, and then connect. Once connected there is no audio, can't hear each other talk no matter what type of call they make. Thoughts??? They are using...
  3. prairid17

    HELP! ONE X Portal for IP office

    Yes it is.
  4. prairid17

    HELP! ONE X Portal for IP office

    The voice packets flow through the 1XP server when the call is initiated with the product do they not?
  5. prairid17

    HELP! ONE X Portal for IP office

    Installed product on virtual server. When originating calls through the One X portal we get one way audio. When initiating the same call using the desk phone everything works fine. Seems that there may be a setting in the virtual server causing the issue. Can anyone help?????
  6. prairid17

    Avaya 1X Portal for IP Office 1 way talk issue

    Installed Avaya OneX portal on server with 5 licenses. User can login to the interface just fine; however, when initiating and internal call using the interface they get one way talk patterns only. Users can use their desk phones to make the same call with no issues, it is only a problem when...
  7. prairid17

    Avaya 1X Portal for IP Office 1 way talk issue

    Installed Avaya OneX portal on server with 5 licenses. User can login to the interface just fine; however, when initiating and internal call using the interface they get one way talk patterns only. Users can use their desk phones to make the same call with no issues, it is only a problem when...
  8. prairid17

    Avaya Voice Announcement Manager won't recognize VAL board

    Thanks wildcard that worked!!!
  9. prairid17

    Avaya Voice Announcement Manager won't recognize VAL board

    Thanks for the responses, here are the answers to your questions. We can ping the board, the list config looks good and it does show up when we do the display integrated. What next?
  10. prairid17

    Avaya Voice Announcement Manager won't recognize VAL board

    VAL board 16A05 does not show up in VAL manager software. How can I get it to recognize this board? Already tried the "Get VAL board information" under the System tab and it didn't work.
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