The problem occurs when transferring to single or multiline sets with coverage paths.
Example.
Enter the auto attend with direct dial extension prompt.
Dial-in the extension 2084 and the call gets rejected by the intuity. Hang-up.
Call again and dial the extension and it goes through.
I've...
When people call our main auto attendant they randomly receive the following message when they're trying to transfer to an extension:
a191 f158: Transfer cannot be completed.
f236: Try again
f109: later.
f95: Please disconnect.
Any suggestions to what is causing this to happen...
Your message light won't light if you have any messages in the mailbox before you program the button.
I would recommend removing the button and cleaning out the mailbox and then reprogramming the button.
I hope this helps.
I have a Definity Prologic v6 -- with telecommuting features already in use. I need to direct calls from an extension off-net to specific extension on a key system with a front-end auto attendant. The PBX needs to dial out to the key system and then pause for 8-9 seconds before out pulsing the 3...
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