Recent content by plug1

Brilliant, thanks alot for this, great help!

Also what am I setting on the lines and the network to these values? Theres a few options..

It is going through an AA, I was just going to add that, is that what causes the problem?

Afternoon gents, Ive got a new 500 in a shop thats been there ofr a few months, just had a call telling me that if anyone calls in then the phones will continually ring as if there is an impatient caller until a phone is picked up. In testing this if you dial in and then hangup, the call doesn't...

Yes mate, the 2 other analogues are in group 3 which is unused.

Cheers Bas1234, although I couldn't get your dual ARS to work I think because the codes both were too alike, it would never pick up the 2nd route. What Ive done is create a 9N code for the SIP lines and if they need to use the backup lines they dial a 9 first.. not ideal but I just couldnt get...

LOL, that sounds sensible..

Brilliant Bas1234, only thing is it seems to grab the IP lines first?

Cheers, from the pics I thought thats what I had done but it doesnt seem to be kicking in? Is there something not right about the short code or is this something to do with having to put a # after the number to dial over SIP?

Thanks HSP, Ive completed the IPO training 3 years ago and we are an AVAYA business partner but its the first time Ive had to configure this, Ive set up around 30 sites with IPO's including 4 SIP sites but I havent had to do this up until now, I just thought I could get a bit of a hand here...

Try again..http://i581.photobucket.com/albums/ss260/plug1/ars2.jpg

Like this.. its still not working at the moment.

Sounds easy enough but where do I select ARS overflow? Is that the alternate route part of the ARS?

Afternoon everyone, Im currently setting up a site that only has 2 analogue lines attached to an IP 500 v1 box running 5.022 software. Im looking to add 2 SIP trunks as extra lines so that when the 2 analogues are in use they automatically fall over onto the sip trunks. Ive got the SIP trunks...

Well that's that, thanks alot for helping out again.