Recent content by pillar1

Zang, Thanks for the tip, I'll have them give it a try. Pillar1

My customer has a SOE V2.1.24 using embedded voicemail. When they replay their voicemail messages on their 4406 phones using the speaker it fades in and out, they will have to pickup the handset and replay the voicemail to ensure they got the complete message. Also when on a conference call...

Thanks Telecomboy that's exactly what I needed, thanks again.

IP Office 403 running 2.1.(24) I have a client that wants incoming calls answered by their receptionist, if she doesn't answer in 5 rings they want the call to go to the AutoAttendant which is also the night service AutoAttendant. I can't get the Ip Office to forward to a short code, any...

Commresources, I ran into this same issue, I had to add AA2 and a separate incoming call route to solve this. In the AA2 Destination put in *9ext name, with a normal transfer for each user. Add shortcode *9N, ?N, Voicemail Collect. The users call in on a separate incoming call route into...

Hi, I seem to remember adding an overflow huntgroup with a dummy user that was always logged in but would never answer the call. If all agents are logged out of the primary group the call will try the overflow group and then I believe go to voicemail. I hope this helps. Pillar1

Pabell, I have the same situation, how did you resolve the shortcode problem, I have the Bogen adaptor and AMP and get the busy signal. Thanks in advance. Pillar1