Recent content by PicassoTKatt

hawks - Thank You!!! What I was missing was the "*" key to get back to save the tree. I had been following - Norstar Voice Mail 4.0 - Set Up and Operation Guide Pages 132 - 135 But, if it said to hit the * key I totally missed it. Once you hit the * key you can indeed step back through and...

Well; Thanks allworxguy. It does sound like someone previous either was factory trained, or hired someone to do it. So, I did read how to use a route and DN, so I'll do it that way. For the othere - I had already spent many hours googling and reading manuals. NONE of them say our to save a CCR...

Also, one other thing. Please do not suggest RTFM. Over the years, the FMs are long gone and I have nothing to read. :-(

allworxguy - Thanks for the response. I found that out already. I use the VM GUI tool and disable Greeting 1 buy setting it's tree choices to disable. Then I make my edits. But after using the CHG buttons to get to modify, I first must delete the path(#1) and save that. Then when I recreate...

Up front - I'm really a Sys-Admin and no form of Telco person. I inherited the care and feeding of our Nortel Norstar system. Here's what I need help on - Out AA uses a CCR tree. Path 1 was set to forward to an external number of an employee that just left the company. When I go down the...