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Recent content by picard0202

  1. picard0202

    Call Center Reporting

    Is it possible to get a copy of the latest RCC Client and Server? Maybe an ISO image of the disc?
  2. picard0202

    Call Pilot 150 Transfer Call to Call Center Sillset Wont Work

    I havee gone back and forth with support now. It would seem to transfer a call to a skillset you must press Feature 70 and press join to get to the skillset. There is no opportunity for the original rep to spreak the rep in the skillset. There is no opportunity to convey the situation or what...
  3. picard0202

    Call Pilot 150 Transfer Call to Call Center Sillset Wont Work

    This is my current version : Voice Mail Version: 31.10.14.22
  4. picard0202

    Call Pilot 150 Transfer Call to Call Center Sillset Wont Work

    Hello, I have a Nortel MICS 7.0 and a Call Pilot 150 with enhanced call center. I have skill sets 1 and 2. The Problem Some one from skill set 1 needs to transfer a call to skill set 2. They dial the dn for skill set 2 and it just rings the skill set never answers. The receptionist...
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